Know Your Customer Officer - Nhân Viên Tìm Hiểu Khách Hàng

Perform KYC activity at loan closing stage or prior to underwriting via Video streaming or face to face.
Customer service
- To ensure all procedures, documents are well prepared for customers to sign loan contracts if the application is approved by underwriter and approver.
- Remind customers of key responsibilities and well handle all related questions from customers.
Maintaining customer portfolio
- Ensure all assigned KPIs are met.
- Managing whole portfolio of customers who have been KYC&039;ed by this role (and approved afterward).
Other Assignments by Credit Operation Support Team Leader, includes working as part of Pre- due/Bounce
Team.
Able to work in shifts:
8:30- 18:00
10:00- 19:30

Qualification
- University Graduated, Finance/ Accounting or Banking major are preferable
Work Experience
- Ideally 2 years of experience in finance/ banking industry or customer service position
Knowledge
- Finance, banking knowledge preferred
Skills
- Computer skills (MS Word, Excel, Power Point)
- Can read/ use English
- Interpersonal, teamwork, negotiation, business acumen
Attitude
- Practical working experience in customer service- oriented atmosphere. Customer first mentality. Can do mentality.
- Can work independently and under high pressure

Khác
Chăm sóc sức khoẻ
Professional, dynamic working environment
Thưởng
Attractive salary and bonus
Health insurance and Social insurance regulated by Vietnam Labor Law

Cập nhật gần nhất lúc: 2024-05-20 16:40:03