Know Your Customer Officer Dong Nai (Nhân Viên Tìm Hiểu Khách Hàng)

Remind customers of key responsibilities and well handle all related questions from customers.
Other Assignments by Credit Operation Support Team Leader, includes working as part of Pre- due/ Bounce Team.
To ensure all procedures, documents are well prepared for customers to sign loan contracts if the application is approved by underwriter and approver.
Maintaining customer portfolio
Managing whole portfolio of customers who have been KYC’ed by this role (and approved afterward).
Perform KYC activity at loan closing stage or prior to underwriting via Video streaming or face to face.
Ensure all assigned KPIs are met.

Work location: 14F, Pegasus Plaza Building, 53- 55 Vo Thi Sau Street, Quyet Thang Ward, Bien Hoa City, Dong Nai Province

Qualification
- University Graduated, Finance/ Accounting or Banking major are preferable
Work Experience
- Ideally 1 years of experience in finance/ banking industry or customer service position. (Finance, banking knowledge preferred)
Skills
- Acceptable command of spoken and written English and good command of Vietnamese
- Interpersonal, teamwork, negotiation, business acumen
- Computer skills (MS Word, Excel, Power Point)
Attitude
- Can work independently and under high pressure.
- Practical working experience in customer service- oriented atmosphere. Customer first mentality

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-03 11:19:52