Kitchen Secretary

This position requires good knowledge of English, administrative skills, superior computer skills, and letter writing skills and a high level of personal presentation and interpersonal skills.
• Ensure all office equipment is functioning and serviced regularly.
• Apply hotel quality assurance principles.
• Demonstrate professional attitude and behavior at all times.
• Maintains strictest confidentiality at all times on all matters.
• Coordinate the working plans, follow up the attendance sheet and report to HR at the given time.
• Takes dictation of correspondence as required
• Compiles daily revenue and log reports from all outlets for the Executive Chef’s perusal.
• Understands the responsibilities of the other sections and departments and co- operates with them.
• Analyze, evaluate and improve your personal performance on a continual basis.
• Be knowledgeable of procedures for security and emergency incidents and is familiar with location of fire alarms and fire extinguishers.
• Ensures Team Members complete a maintenance request form and sends it directly to the maintenance section for all repairs and servicing.
• Demonstrates essential overall knowledge of the department.
• Arranges appointments and meetings for the Executive Chef, recording the same in his diary and ensuring that he has the appropriate documentation for each appointment.
• Opens and sorts mail addressed to the Executive Chef.
• Ensures complaints and requests are handled with the aim of exceeding internal and external customer expectations.
• Ensures a high level of organization and cleanliness in the work area.
• Adhere to hotel cleaning and maintenance programs.
• Co- ordinates and arranges activities according to the Executive Chef’s requirement.
• Attends all Food & Beverage meetings, takes minutes of such meetings accurately, transcribing and circulating to appropriate personnel.
• Assess priorities of work and wherever possible, assists in organizing the Executive Chef’s priorities.
• Answers all incoming calls for the Executive Chef and either transfers re directs or takes messages.
• Maintains a filing and trace system.
• Log security incidents and accidents in accordance with hotel requirements.
• Prepares replies to routine correspondence for Executive Chef.
• Provides translation and interpretation services
• Responsible for the management and organization of F&B Kitchen office administration and being the lead contact person in the absence of the Executive Chef.
• To liaise with Executive Chef and Outlet chef & Managers and assist them in their duties.
Communicate with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two- way communication.
Communication
Work effectively in a team.
Deal effectively with guests and workplace colleagues from a variety cultures.
Adheres to hotel policies and procedures
• Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance
• Follows hotel grooming and hygiene standards
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
• Attends work on time as scheduled
• Minimizes safety hazards by following all safety rules and procedures
• Maintains a favorable working relationship with all other company employees to foster and promote co- operative and harmonious working climate
• At all- time projects a favorable image of the “Radisson Hotel Group Beliefs” to the public

Must be able to communicate in English writing and speaking and able to translate from Vietnamese to English or wise versed
University or college graduation
Good leadership, analytical and conceptual skill.

Working in a dynamic, professional environment with many opportunities for career development

Cập nhật gần nhất lúc: 2024-04-18 21:15:28