Kiosks & MT Account Manager

Key Responsibilities
Role Overview
We are looking for a dynamic and results- oriented Kiosks & Modern Trade Account Manager to support and scale our direct- to- consumer kiosks and key MT retail accounts in Vietnam. This role plays a key part in executing the commercial growth strategy of brands such as Feastables chocolate, ensuring high availability, visibility, and sales performance across both channels.
Job description
Kiosk Channel Sales & Operations
• Oversee kiosk staffing, stock levels, merchandising, and customer service standards.
• Manage sales activities across all self- operated kiosks (existing and new openings).
• Coordinate with marketing team for in- store activations and seasonal campaigns.
• Develop sales targets per kiosk; monitor daily, weekly, and monthly performance.
• Analyse customer footfall, product preferences, and transaction data to improve conversion rates.
Modern Trade Account Management
• Ensure timely order placements and coordinate stock delivery with supply chain.
• Negotiate trading terms, JBPs, and category visibility plans with each account.
• Maintain and grow relationships with key MT retailers.
• Drive volume growth and maximize product listing, shelf space, and trade promotions.
Cross- Channel Sales Coordination
• Collaborate with marketing on POSM deployment and trade marketing effectiveness.
• Develop pricing strategies and promotions aligned across kiosk and MT channels.
• Work closely with supply chain for demand forecasting and in- stock planning.
Reporting & Insights
• Track sales KPIs by channel, door, and SKU.
• Generate periodic reports and recommend action plans for sales growth and efficiency.
• Analyse ROI of trade promotions and kiosk campaigns.

Qualifications & Skills
Job requirements
• Proven track record in managing sales teams and achieving targets.
• Experience with promotion planning, distributor/retailer negotiations, and merchandising strategies.
• Bilingual: Fluent in Vietnamese and English.
• Data- driven mindset with strong analytical and reporting skills.
• Min degree in Business, Marketing, or related field.
• 5+ years of experience in FMCG sales, including MT and/or D2C retail channels.
• Strong understanding of Vietnam’s modern trade retail and kiosk/digital D2C landscape.
• Proficient in Microsoft Excel, PowerPoint, and CRM tools.
KPIs
• Promotion ROI and trade spend efficiency
• Monthly/Quarterly sales vs target by channel (Kiosk, MT)
• Sell- out growth & market share
• Average transaction value & footfall conversion (Kiosk)
• Number of new doors opened (MT)

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2025-10-01 21:05:02