Junior Sales - Reservations Executive

Sales:

Engage and Work with the Vivu Journeys Teams: Collaborate with various Vivu
Discuss with BDM: Coordinate with the Business Development Manager (BDM) in charge of the account to plan and set margins when needed
Journeys teams to gather all necessary information and rates related to client inquiries
In Charge of Replying to Assigned Inquiries: Promptly respond to all assigned client and prospect inquiries to ensure timely communication and high conversion rates
Suggest and Implement Business Growth Ideas: Propose and execute innovative ideas to grow the business and improve sales performance

Reservations:

Input and update all bookings in the system accurately
Double- check itineraries, bookings, and vouchers for accuracy before sending confirmations
Work closely with the Operations team to confirm bookings and services
Collaborate with Sales and Operations teams to provide seamless service
Coordinate with suppliers to confirm services and secure the best rates
Participate in training to stay informed about new systems and products
Handle special requests like dietary needs, accessibility, or event arrangements.
Share destination updates and new ideas to improve team performance
Monitor deadlines for deposits, payments, and cancellations to avoid issues

QUALIFICATION AND SKILL REQUIREMENTS
• Ability to work outside normal office hours when required.
• High attention to details & strong time/priority management skills
• Fresh graduated is acceptable
• Must be proficient using technology and working with software applications
• High degree of customer service and satisfaction
• Be able to work from 7:30 – 16:30
• Minimum Bachelor Degree
• Humble- quick to point out the contributions of others, share credit, emphasize team over self and define success collectively rather than individually.
• Fluent in written and spoken English
• Customer centric with commitment to high standards of service delivery
• Smart- good judgment and intuition around the subtleties of group dynamics and the impact of your words and actions
• Flexible and able to work with uncertainties and changing priorities
• Solid teamwork and communication (both verbal and written) skills
• Multi- tasking
• Hungry – self- motivated and diligent, constantly thinking about the next step and the next opportunity.
• Personally aligned with ViVu Journeys values
• Proficient with Microsoft Office applications
• Good command of both written and spoken English
• Understanding the fast- paced sales environment
• Ability to problem solve and make decisions
• A self- starter able to work independently and as part of a team to meet deadlines and targets.
• Knowledge of Indochina
• Excellent interpersonal and presentation skills across a variety of cultures

• Salary package 10 million VND Gross
• Vibrant culture and working environment
• Training courses with great career development opportunities
• Educational trips
• Generous annual leave
• An annual health package of gym membership and performance watch
• Core working hours: 8 hours per day Monday – Friday.

Cập nhật gần nhất lúc: 2025-09-27 00:25:02