Create periodic and customized reports and queries
Manage Identity and Access Management (IAM) policies, Group integrations, DNS settings and configuration, Router Configuration and Switches, IP Setting Configuration, backup procedure, TCP IP V4 and V6 and, POE Switches and Manage LAN Connection
IT Patch Management and Vulnerability Management
Manage and maintain Azure AD based authentication and Role Based authorization for the company applications – including Microsoft Office Enterprise, Atlassian products (JIRA, Confluence), Support tools like Freshservice etc.
Development of standard operating procedures, including Information and CyberSecurity implementation in accordance with the Company’s business systems and processes
Partner with Tech Partners to ensure IT security compliance of Tech. Partner staff using Tech. Partner devices
Creation of user manuals wherever necessary
Installation, configuration and maintenance of software and hardware in laptops, workstations, servers
Manage Domain Controller, Azure Active Directory, Services, Group Policy in all company assets physical/virtual
Maintenance of the Company’s IT laptops/ smart devices, printers, including intranet, internet, ERP system, servers, workstations, backup and network security on Microsoft, Android and Apple
Implementation of Endpoint security Best Practices as per ISO27001, CIS security standards, SOC 2 using tools such as Microsoft Security or equivalent
Skills
Excellent written and oral communication, presentation, listening and interpersonal skills.
Degree in Computer Science, IT or other equivalent would be a plus
Ability to effectively prioritize and execute tasks in high- pressure environment.
Excellent reporting, time management, analytical & communication skills.
5+ years of previous experience as IT System administrator Microsoft 365, Microsoft security,
Collaborating effectively with internal and external team.
Highly self- motivated and understanding of the organization’s ICS as well as business goals and objectives
Technical Competencies
Proficient knowledge working with Microsoft Security, Windows Laptop administration support activities
Agile – Scrum methodologies / ceremonies
Proficient Unix, PowerShell
