IT SUPPORT (CRM IMPLEMENTATION)

System Analysis, Installation & Operation

Set up sales workflows in CRM.
Troubleshoot and support users with software issues (Helpdesk/Support).
Ensure stable and efficient operation of company IT systems (CRM, email, accounting software, sales software, NAS, driver management app, internal apps, etc.).
User support.
Support website management, optimize performance and security.
Configure sales policies.
Configure CRM/ERP/Automation (AI) systems.
Evaluate current systems, analyze business requirements, and propose improvement solutions.
Authorization management (user roles & permissions).
Analyze system data and generate requested reports.
Data management, security, and regular backup.
Manage, maintain, and monitor internal networks, software, and office equipment to ensure smooth operations.
Build and customize data reports.
Train staff on system usage.

System Development & Innovation

Collaborate with departments to implement and operate new systems aligned with the company’s long- term strategy.
Ensure proper integration of new systems with existing ones to maximize business value.
Propose IT infrastructure upgrades when necessary.
Research and apply new technologies to improve efficiency and support business growth.

Security & Maintenance Management

Ensure maximum security across all IT systems by deploying data protection and cybersecurity measures.
Develop preventive maintenance plans for hardware, software, and systems to ensure stability and efficiency.

6 months – 1 year of experience in IT Support, System Administration, or similar role.
Data management, user authorization, system policy configuration.
College/University degree in Information Technology, Computer Science, Information Systems, or related field.
End- user support (Helpdesk), troubleshooting software & hardware.
Experience in configuring, implementing, and supporting CRM/ERP systems
Ability to use AI tools to support work tasks.

Môi trường làm việc lành mạnh, chuyên nghiệp, thân thiện và nhiều cơ hội phát triển.
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Cập nhật gần nhất lúc: 2025-08-28 20:45:02