It Support

Configuration, installation, and testing of network devices related to:

Managed Services – system administration
System Integration (SI) services – Firewall, Router, Switch, WiFi, Server…
Transmission services: Internet (DIA, FTTx, Transit, …), Metronet…

Customer support during service usage:

Provide guidance for customers to effectively use the services
Troubleshoot and resolve technical issues related to network services

Other tasks:

Participate in service improvement and development projects
Perform other duties as assigned by the Department Manager

Yêu cầu công việc

Willing to support colleagues and work overtime when required
Basic English communication skills or higher
College/University degree in Information Technology, Electronics – Telecommunications, or related fields
At least 1- 2 year of experience in a similar position
Solid knowledge of LAN, WAN, WLAN, and networking protocols (TCP/IP, DHCP, DNS, VPN, …). International certifications such as CCNA, CCNP are preferred
Eager to learn, enthusiastic, and highly responsible
Good communication skills, ability to work independently and in a team, able to work under pressure, strong logical thinking and problem- solving skills
Willing to work on weekends, holidays, shifts, and business trips

13th- month salary, holiday and Tet bonuses, performance- based bonuses, annual leave as per regulations
100% salary during probation period
7 health insurance, accident insurance, and other insurance as per state regulations
Lunch allowance, company laptop, and free parking
Dynamic working environment with sports activities: football, running, badminton, yoga
Annual health check- up, flu vaccination
Clear career path with opportunities for promotion and development
At least one overseas trip and one domestic teambuilding trip per year, plus New Year and Year- end events

Cập nhật gần nhất lúc: 2025-09-10 11:15:03