IT ServiceNow Developer

Perform unit testing, system testing and integration testing to ensure quality and reliability of developed solutions.
Integrate ServiceNow with third- party systems and applications using web services, APIs, and middleware solutions.
Coordinate with relevant departments to adjust ServiceNow solutions according to ACB&039;s goals and directions.
Design, develop, configure and customize ServiceNow ITSM and applications using Javascript, HTML, CSS languages.
Provide technical support and troubleshooting for ServiceNow applications, resolve problems and incidents within a reasonable period.
Develop and modify ServiceNow flows, workflows, forms, scripts, reports and dashboards.
Write and update technical design, configuration and process documents, ensuring detailed and accurate documentation for future reference and knowledge sharing.
Participate in supporting the collection and analysis of business requirements, converting them into technical solutions, applying best practices to ServiceNow development.
Monitor & update information about upgrades from ServiceNow.

Yêu cầu công việc

Proficient in using JavaScript, HTML, CSS.
Have knowledge of IT service management processes and ITIL framework.
Analytical and problem- solving skills, effective communication and collaboration with functional groups and stakeholders.
Experience in ServiceNow development from 2- 5 years.
Experience with ITSM modules such as Incident Management,
Experience with ServiceNow development tools, including ServiceNow APIs and GlideScript.
Problem Management, Change Management, Service Catalog, and Service Level Management.

What we offer:

Very attractive salary and performance bonus.
Working time: Mon- Fri, flexible working time
External and Internal Training Opportunities
Annual Health check- up, Birthday gift
Opportunities to work with global vendors from different cultures
Annual Salary Review & Promotion
Other activities: annual company trip, year- end party, exciting engagement events, coaching opportunities, etc.
Premium Healthcare insurance for employee and family (spouse/children)
Working device provided

• Meal Allowance.
• Average 15 Monthly Base salary per year
• Professional and Transparent Working Environment
• ACB Health Care.
• Preferential loan as regulated by ACB
• Yearly Medical Checkup & Team building activities.

Cập nhật gần nhất lúc: 2024-04-03 11:57:07