IT/OT System Management. Workplace Support:Support of configuration/installation/ maintenance /troubleshooting including hardware & software for PC, laptops, servers, printers, photocopiers, DCS work stations, CCTV, Access Control devices, LAN&WAN networking devices, others to ensure that all equipment is in good working order.Support for OS installation and reconfigurations for new/current (PC, laptops, work stations).Work with local IT/OT vendors to fix hardware/software issue on all IT/OT equipment.Google & Okta support (raise request to GLAS team to create new google account for new joiner, mover and suspend account for leaver)Coordinate with GLAS Team to ensure that all application (PEPI, OCS, ME2…) are in good working order.Renew license of application: Autodesk, MacAfee, others….Manage the lifecycle of all IT/OT equipment.Improve the company&039;s IT/OT structure and systems to align with company- wide goals.Network/Server Support:Ensure connectivity is stable;Support of troubleshooting & repair for network connectivity issues;Coordinate with Global/BU IT team for configuration and management of existing and new network equipment, new and existing servers.Creation and maintenance of Active Directory, Shared Folder structure and backups or restores.Administrative windows AD server (Active Directory, DHCP, DNS, File Storage, Print Service, deploy group policy, assign and monitor user’s permission.Monitor, maintain and manage all IT/OT servers to keep them running properlyInformation & Data Security Ensure that access permission to IT/OT equipment be controlled properly.Coordinate with Global Security team to fix any related security issuesEnsure that all servers & clients, OT work satations are protected by the latest anti- virus software update and windows update.Manage the IT/OT system compliance with corporate information security policies and framework.Ensure that the server&039;s files and data of IT/OT system are successfully backed upEnsure that backup data or other are safely stored off- site in a timely manner, such as bank safes, etcCorporate Governance and Project Management Provide consultancy for new and existing policies and guidelinesConduct briefings and training for staff where necessaryPlan and propose implementation need and requirementsUndertake project management and regional initiativesSupport Global IT and BU IT execute Capex project every year.IT/OT CAPEX, OPEX yearly budgeting, planning and executing.SHEQEnforce strict safety guidelines and company standards/regulations/VF;Ensure all IT/OT works are performed in accordance with SHEQ requirementsEnsure work areas are kept clean and hygienicUnderstand proper emergency response planning and adapt site safety systemsTeamworkMembers of the accident response team handle emergencies relating to IT/OT system in a timely manner;Actively assist maintenance team to perform the planning, scheduling, closing maintenance works on CMMS and simple inspections at field.OthersSupport MTN Engineer to plan/schedule/close all work orders on ME2 system.Perform other duties assigned by his/her manager.
