IT Officer/Nhân viên IT

Assists to prepare and update the Information Systems Departmental Operations Manual.
Ensures that all licenses are complete and up- to- date.
Keeps software in the Property Management System up to the current release as instructed by the IS Manager.
Ensures the availability of any stationery or consumables required by any I.S. systems.

Customer Service

Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
Maintains positive guest and colleague interactions with good working relationships.
Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.

Financial

Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.

Operational

Coordinates timely repair and returns to service providers any faulty systems or items of equipment.
Assists authorised users in relation to operation of the hotel’s I.S. system hardware, various modules and supporting personal computers.
Provides technical assistance, advice to hotel management so as to minimise overhead expenses and maximise productivity in all areas.
Coordinates the timely handling of any software fault reports or enhancement requests.
Provides manuals on the issue of I.S systems and incorporates those manuals into the relevant operating procedures of the hotel.
Provides technical assistance to internal and external audit employee.
Rebuilds data corrupted by either hardware or software faults.
Assists to establish and implement procedures to ensure backup of data in any I.S. system.

Bachelor&039;s degree in IT or a related field.
Ability to foster a cooperative work environment.
Knowledge and understanding of information systems.
Strong interpersonal and communication skills and the ability to work effectively with other departments.
At least 01 year of progressively responsible work experience directly related to the duties and responsibilities specified.

Accident 24/7 Insurance
Competitive remuneration package
Social Insurance, Health Insurance and Accident Insurance as per law
Uniform provided by Hotel.
Food and Beverage discount at Hotel restaurant.
Delicious and nutritious meal at Hotel Associate restaurant.
Other benefits following Hotel policy & Vietnam labor law

Cập nhật gần nhất lúc: 2024-03-10 13:20:16