IT Manager - Trưởng phòng IT

As an IT Manager you are responsible for monitoring the operation of all computer hardware installations and the maintenance of such systems and your role will include key responsibilities such as:
- Follow up all claims that are forwarded to the IT Dept;
- Identify any gaps in operational effectiveness that might create risk to the IT Dept and devise plans to mitigate risk and improve operations;
- Responsibility for all aspects of the day to day working of the IT Dept and all of its related issues;
- Work with and manage suppliers in any software/ hardware conflicts;
- Train selected hotel employees to take on major responsibilities of system management in his/her absence
- Supervision of all daily and weekly IT procedures in the hotel;
- Develop and adapt any ideas that raise IT services to higher standard;
- Designing and implementing preventive maintenance for all IT hardware & software
- Checking daily backups, all system interfaces, server hardware and logs;
- Serving as the primary contact for all servicing of computer PC hardware;
- Investigate and report software problems to the vendor, or MIS regional, area or corporate office;
- Document and archive all correspondence and troubleshooting and follow up suppliers’ visits and maintenance;
- Assist existing/new properties when it is required.
- Maintain technical and user documentation, system reports and newsletters;
- Managing IT supervisors and officers, assigning their daily jobs, and training them on all necessary theoretical and practical procedures, troubleshooting and support in compliance with corporate standards
- Complete and distribute a monthly activity report to Corporate Information Technology;

- Proficiency in various computer programs, especially those expected of the role;
- Excellent communication skills in Thai and English (speaking and writing);
- At least 3 years of full- time work experience in the related field for bachelor’s degree graduates
- Good interpersonal skills;
- Self- motivation and responsibility;
- Able to work remotely during off- duty hours;
- Background in Hospitality is preferred but not mandatory, or have good working knowledge of software relevance to the business;
- Strong team work ethic.

Discussed during the interview

Cập nhật gần nhất lúc: 2026-02-12 09:30:06