IT HELPDESK

The IT Helpdesk/ Onsite position is responsible for supporting End User for daily activities and IT tasks to deliver excellent IT Service.
Main responsibilities:
Maintain infrastructure onsite
- Monitoring and maintenance of computer systems and networks.
- Install and configure the application, operating system, and computer hardware.
- Provides documents related IT support, including documentation and reports related to computers, and networks.
- Maintain Asset management system regularly
- Troubleshoot system and network, diagnose and resolve hardware or software failures.
Support site
- Support for other sites belong SGB Group, follow order by line Manager
- Support for deploying new applications and digital as: RPA, Power Automate

Qualification:
• Education: University degree. Having IT certificate is preferable: MCSA, CCNA,..
• English is a plus
• Work Experience: at least 1 years of experience in the same position or similar job with successful proven records.
• Other qualifications:
- Possess a high level of passion.
- High sense of responsibility and teamwork.
- Negotiation & Influencing skills.
- Well organized & self- disciplined.
- Able to work with less supervisory and deliver expected outcome results.
- Having an attitude of “making impossible possible”.
Functional skills & job knowledge:
- Good knowledge in PC, TCP/IP network connectivity, printer, IP phone system.
- Good experience with Windows domain.
- Responsibilities, actively, good team work, Honest, Enthusiastic time management, presentation skill.
- Service oriented mindset.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Xe đưa đón, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2025-11-18 20:00:03