IT Helpdesk

Duties and Responsibilities
· Install, upgrade, and configure software applications.
· Provide technical support to end- users via phone, email, or in- person.
· Assist with user onboarding and offboarding processes.
· Assist with the setup and configuration of computers and peripherals.
· Maintain an inventory of hardware assets.
· Document support interactions, troubleshooting steps, and resolutions.
· Diagnose and resolve hardware and software issues.
· Other duties as assigned.

Required Qualifications/skills
· Experience: 0- 1 years of experience in IT Support or a related role.
· English: basic communication and reading skills
· Education: A degree in Information Technology or a related field is preferred.
· Technical Skills: Proficiency in Windows, and Linux Operating Systems; knowledge of network protocols and configurations.
· Soft Skills: Strong problem- solving abilities, good interpersonal and communication skills.
Desired competencies:
· Ownership: Takes responsibility for own actions and learns from experience.
· Adaptability: Shows agility and easily adjusts to changing work situations; and
· Initiative: Demonstrate a thirst to understand how your role fits in and seeks opportunities to contribute beyond own role.

Laptop, Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2026-01-09 10:10:02