Job summary
Manages or participates in multiple projects at one time.
The IT Business Analyst is responsible for implementing and continuously improving business processes and performance for projects and platforms as assigned.
Shows leadership in ensuring alignment of business processes and technology use across Aquarium departments.
Depending on the scope, assume project management and business analyst roles on project engagements as needed, as agreed upon with the IT Team Leader.
Proactively work with stakeholders to define, analyze, and document requirements for enhancements as well as identify opportunities for new/improved processes.
Builds strong, trusted relationships with internal clients.
Core responsibilities
Serve as an internal point of contact for the development team whenever requirements need to be clarified.
Support in testing and verifying bugs/issues with Customers.
Responsible for closely working with the client/product owner to clarify and analyze the business requirements.
Use UML to model the defined features, use cases, system workflow, and other necessary diagrams.
Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.
Define the quality attributes, external interfaces, constraints, and other non- functional requirements.
Provide the application manual to users and train staff on how to use the new application.
Report directly to the supervisor(s) and project manager if required.
In charge of writing documents of User Requirement Specification, Functional Specification, etc.
Design the application mock- up/wireframe.
Get/research concepts and business objectives to provide an effective solution for the customer.
Job requirements
Have basic knowledge of UI/UX
Have basic knowledge of some databases (SQL/ MySQL/ Oracle), basic queries, database concepts, data modeling, etc.
Bachelor of IT software or Information Systems or Business.
Good skills at using tools such as Draw.io, Visio, Balsamiq, and Figma for business drawing, flows, diagrams, creating mockups, etc.
Good presentation and client relationship skills.
Good organizational and analytical skills.
Have profound knowledge of the full SDLC (Software Development Life Cycle), especially software requirement analysis.
Proficient in using Word, Excel, and PowerPoint.
Gain a basic understanding of UML design
Proficient in English communication, writing, and reading skills.
Why you&039;ll love working here:
14 days of annual leave.
Premium health insurance (PTI).
Total contribution to social insurance based on Net salary.
Monthly parties.
Company bonus.
Quarterly team outing budget.
Annual health check- ups.
13th- month salary.
Full pay during the probation period.
Attractive salary commensurate with your expected salary and working experience.
Company trip per year.
Employee gifts for special occasions such as birthdays, and celebrations.
Company address
Ho Chi Minh office:
Unit B3- B4, Floor 16th, International Plaza Building
343, Pham Ngu Lao Street, Ben Thanh Ward, Ho Chi Minh City
Can Tho office:
1st Floor, STS Tower, No. 11B, Hoa Binh Avenue, Ninh Kieu Ward, Can Tho City
Working time:
Ho Chi Minh City office (08:30 AM- 05:30 PM)
From Monday to Friday
Can Tho City office (08:00 AM- 05:00 PM)
**If you are suitable for this role, we will contact you to schedule the interview within the next 7 working days.