International Customer Service

Researching and proposing solutions to leverage customer experience
Liaising with other departments to optimize the quality as well as the efficiency of digital marketing
Providing guidance and advice for customers about products, nutrition and wellness as trained by the company
Performing other related duties as assigned
Assisting international customers with orders and after- sale services via email, chat, and social media channels
Resolving issues of inventory and shipments with business partners of the company

Good self- study skills and adaptability
Willingness to broaden knowledge, especially about digital marketing
Advanced English level, proficiency in written and spoken English (at least 7.0 IELTS overall or equivalent)
Experience in customer services or e- Commerce related jobs is preferable
Receptiveness, honesty, patience
Good office computer skills
Excellent communication and interpersonal skills

Professional, dynamic and open working environment with chances of promotion
Benefits pursuant to the company policy. Other benefits will be negotiated during interview.
More chances of pay rise within a year
Special gifts on birthday, wedding day, Mar 8, Oct 20, Christmas, and Tet holidays
Special treatment for sick staff
Gifts for staff with new- born babies
Visit and funeral flowers for staff’s pass- away parents on both sides
Annual health check
International Children’s Day and Mid- Autumn Festival gifts for staff’s kids.
Bonus on Tet, holidays, year- end, 13th- month salary, certificate and rewards for staff with excellent performance.
Social Insurance, Health Insurance.
Annual travelling and teambuilding (Vietnam and overseas)
Opportunities to develop professional skills, ability, ideas and experience
Salary: 12- 18 million VND / month + high bonus depending on the achievements and ability of the candidate

Cập nhật gần nhất lúc: 2024-05-21 18:15:04