Internal Sales Coordinator (Hybrid - HCMC Based) Unios Vietnam

About Us
Over our eleven- year journey, our teams have taken hundreds of ideas and turned them into reality across the spectrum of design, engineering and technology. Unios Toolbox has made tens of thousands of different parts configurable to create custom products online. Our introduction of horticulture luminaires is redefining the way we think about green spaces indoors. It is this formula of continual evolution that has seen us grow in a short space of time with a distribution network spanning Australia, New Zealand and South East Asia.
Unios is looking for an Internal Sales Coordinator to join our team in our state- of- the- art office in Ho Chi Minh. This is an excellent opportunity for a detail oriented and customer focused person to join our team and collaborate with head office in Australia.
Unios is on a pursuit to transform the way the world thinks about lighting in our daily lives. It&039;s a more human way of thinking about lighting that simplifies the many complexities of a century- old industry.
In this role you will be a key pillar in our service department, aiming to ensure all stakeholder interactions are positive. You will be relied upon as the internal coordination and ‘voice’ of Unios. Starting out processing our customers orders you will be trained to be part of our Customer Solutions team, working with a wide scope of internal departments, allowing opportunities for dynamic collaboration. You will be provided with continued support in developing your skillset to better support internal teams and client stakeholders.
Job Duties
• Provide a high level of customer service through prompt and efficient emails
• Seek and communicate opportunities to upsell for our sales team
• Ensure proactive communication of client project schedules
• CRM data entry
• Processing customer orders
• Support teams with pricing requests including the preparation of quotations
• Assist with client phone enquiries to provide support with Unios related products and processes

About You:
You are detail- oriented. Lighting is a complex industry and you understand that each order needs to be analysed and assessed for accuracy. You are a confident and clear communicator and genuinely aim to drive client success. Always willing to learn new things and have a curious mind. You are motivated and possess the ability to work autonomously as well as in a fantastic team environment. Experience in the lighting or electrical industry would be highly regarded.
Job Requirements:
• Positive, proactive approach that is solutions driven
• The ability to prioritise, problem- solve and multi- task and work in a high paced environment
• Outstanding English verbal and written skills- speaking with English- speaking customers will be part of the role
• An aptitude for learning systems and processes
• Work well within teams and thrives with remote collaboration
• Be highly personable and acquire the ability to build relationships quickly
• Previous experience in customer service fields is preferable
Benefits:
• Regular staff social events
• A transparent, fun and respectful company culture
• Opportunity to travel to Australia annually to interact and engage with our Australian team
• State- of- the- art office environment in District 2 in Ho Chi Minh
• Join an Australian company with opportunities to connect with Australian colleagues
Make great things in a strong culture:
Learn more about Unios culture here: https://www.youtube.com/watch?v=LoNJAMrf3YU
From an upstart lighting company in 2010 to one of the fastest growing lighting companies in Australia, we are aiming to reshape and rethink the way we think about lighting. We are all committed to success – for the team, for ourselves, for each other. You will be encouraged to bring big ideas, an open mind and your authentic self.
How to Apply:
Please attach a Cover Letter and your CV. Explain what skills/attributes make you suitable for the position, highlighting any key points above
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

13- month bonus, Half- year profit shares, End- of- year bonus

Full- salary employment insurance, Premium Health Care Insurance, Wellness Program

Regular staff social events, Exciting yet enjoyable team building, End- of- year get- together

Cập nhật gần nhất lúc: 2024-03-08 19:00:22