ICT Executive

- Delivering ICT services:

§ Classify, prioritize and follow up requests of end- users to provide IT service effectively and professionally
§ Be responsible for maintaining and monitoring a computer, including its hardware, software, and networks for the safety and maximum access to the user and fixes its problems promptly as well.
§ Prepare IT facilities for newcomers in advance based on the newcomer process
§ Be responsible for updating and monitoring IT inventory including software and hardware
Be responsible for monitoring and maintaining facilities such as Wifi system, CCTV, Fax, Telephone, PBX, Printers to work stable

- Participating in administrating the Network and System:

Involve the ICT Infrastructure projects due to assignments by line leaders
Administrate and maintain the network and system on delegated duties

- Responsible for managing/exchanging with ICT SPOC/VFS/IT BP of ITL regarding information related to setting up operating systems at WWA SGN.
- Responsible for reporting to WWA CM/ Manager when receiving new requests from VFS related to Infra/ technology before confirming with VFS.
- Exchange and receive information from VFS with VAC management when there are new requests or new projects.
- Must consult with IT Team and ICT Infrastructure Manager at Holding for professional advice.
- Responsible for Managing/guiding/communicating with the IT BP team supporting WWA SGN to ensure compliance with VFS requirements for new projects & daily operations professionally.
- Assist ICT Specialist/ IT BP/ ICT Infrastructure Manager of ITL Holding in suggesting initiatives to improve ICT services as well as the network and system infrastructure

Proficiency in MS office & good typing speed
Have knowledge and experience on Windows Server, Active Directory, Microsoft SQL.
Graduate or equivalent degree
A fast learner, ability to multi- task and work independently under high pressure
Having experience in administrating and supporting Email Office 365
At least 2 years’ experience in IT technical role.
Knowledge about the firewalls and antivirus protection systems.
Have knowledge about IT security frameworks and standards.
Able to work independently.
Ability to communicate in English
Knowledge about software Installation and troubleshooting. (Desktop/laptops/printers).

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-03 11:44:55