Housekeeping Manager - Trưởng Bộ phận Buồng phòng

JOB PURPOSE /MỤC TIÊU CÔNG VIỆC:
The Housekeeping Manager is responsible for planning, organizing, and developing of the overall operation of the housekeeping department to a high standard of cleanliness, observing all guidelines regarding standards while assuring the highest degree of quality service. Responsible for staffing, scheduling, training and developing all department staffs.
KEY ACCOUNTABILITIES /TRÁCH NHIỆM CHÍNH
• Purchase, order and maintain housekeeping supplies and inventory.
• Planning, assigning and directing team members to ensure the highest degree of guests and tenants’ satisfaction and high standards of cleanliness across our residence.
• Maintain a cost control system for supplies, linen and cleaning supplies for efficient operation of the housekeeping department.
• To monitor, check and maintain standards of cleanliness within all areas of our residence on a daily basis.
• Ensure the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
• Recruit, schedule and train all new housekeeping staff members.
• To assist when required with the cleaning of apartments.
• To ensure that linen is at the standards required and that distribution within the residence is done correctly by the Linen keeper.
• Manage the housekeeping budget, control the holidays and staff duty roster.
• To maintain a professional and helpful attitude whilst on duty towards guests, tenants, visitors and colleagues.
• To monitor and maintain good working relations with suppliers for linen, general waste, pest control and other Capex related suppliers.
• Manage the daily activities of the housekeeping department to include appropriate cleaning of all apartments, public areas and offices.
• To ensure that housekeeping staffs wear the correct uniform at all times whilst on duty.
• To liaise with all the other departments to ensure the smooth operation of the residence.
• Daily supervision of all housekeeping staff and supervisors

Background/ Trình độ học vấn:
• Có kỹ năng hành chính và tổ chức tốt.
Good organizational and administration skills.
• Hiểu biết về hệ thống quản lý Buồng phòng và quản lý hàng tồn kho.
Understanding of the SMILE FO system and inventory management.
• Trình độ tiếng Anh tốt, có khả năng giao tiếp lưu loát với khách thuê của chúng tôi.
Good English level, capable of communicating fluently with our tenants.
• Có cam kết phục vụ khách hàng ở mức độ cao.
Commitment to delivering a high level of customer service.
• Thể hiện khả năng tương tác với khách hàng, nhân viên và bên thứ ba phản ánh cao về thương hiệu và về công ty.
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the brand and the Company.
• Tối thiểu năm năm kinh nghiệm ở vị trí liên quan.
Minimum of five years’ experience in the relevant position.

 Staff meal at canteen/Uniform – Bữa ăn tại công ty/Đồng phục
Được công ty đóng Bảo hiểm chăm sóc sức khỏe hàng năm (Bảo Hiểm Bảo Việt)
 Full salary contribution to Social Insurance – Đóng BHXH theo lương
 Bao Viet Health- care Insurance – excellent Benefit
 Attractive salary package – Lương hấp dẫn
Môi trường làm việc tuyệt vời với các hoạt động cho nhân viên (nghỉ mát hàng năm, du xuân, tiệc Nhân viên,….)
 13th month salary Bonus; Bonus for Public Holidays – Thưởng tháng lương thứ 13 và Thưởng các ngày Lễ Tết
 Great environment with all activities (such as: summer trip, spring trip, staff party, ...)

Cập nhật gần nhất lúc: 2026-01-20 11:45:02