Hotel House Manager In Da Lat Le Macaron Boutique Hotel

We are currently seeking a dedicated and friendly Hotel House Manager to join our team. The ideal candidate will be responsible for ensuring that our guests have a comfortable and pleasant stay by providing exceptional customer service. Responsibilities include welcoming guests, managing check- ins and check- outs, assigning tasks to the housekeeping and laundry departments, maintaining cleanliness in common areas and hallways, and resolving any issues that guests may encounter.
Responsibilities:
- Flexible working hours from 7 AM to 3 PM; ability to leave early if all guests have checked out after 2 PM, but must be available to assist late- arriving guests.
- Assign and oversee tasks for the room service and laundry teams.
- Address and resolve any problems or complaints from guests efficiently and professionally.
- Greet guests, handle check- in and check- out procedures, and ensure guests feel comfortable throughout their stay.
- Monitor hallways and common areas to ensure they are kept clean and presentable.

- Experience in customer service or hospitality.
- Honest, responsible, and reliable.
- Excellent communication skills in English.
- Presentable appearance and a friendly, welcoming smile.

Thưởng dựa trên đánh giá của khách, Lương tháng 13

10

Cập nhật gần nhất lúc: 2024-03-09 14:15:31