Hostess/ Nhân Viên Đón Tiếp Nhà Hàng

• To ensure to meet and greet all guests included potential guests, at entrance of restaurant by following:
- Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
- Welcoming guests to the Restaurant, by using the Restaurant name
- Being attentive to guest requests
- Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
- Inquiring if they have a reservation and noting it in the reservation book if they do
- Ensure restaurant operating equipment is clean and in working order
- Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
• Be a friendly face and helping hand to our guests
• To escort guests to their preferred table or reserved table and seat guests according to restaurant standards
• Other ad- hoc duties – unexpected moments when we have to pull together to get a task done
• To serve food and beverage products in a safe manner.
• To maintain the cleanliness of all menus and drink menus
• To assist with Food and Beverage service
• Look smart – wear your uniform with pride
• To update the current Food and Beverage information and any activities within the resort.
• Be responsible in keeping resort safe and secure, to participate in any hotel activity related to safety management.
• To maintain the cleanliness of hostess stations and work station.
• May assist with other duties as assigned by management
• Be attentive to guests and resolve their complaints when needed, reporting all incidents to your Supervisor.
• To ensure understanding of knowledge of menu in details including daily specials.
• To control breakages
• To take telephone bookings and document in the Reservation book according to restaurant standards
• To train wait staff and bus staff in hostess standards
• To ensure the service sequence while dining.
• To ensure guest billing accurately upon request.

Education:
High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field.
Service years in the field:
1 years related experience or an equivalent combination of education and experience
Knowledge and skills:
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
Having knowledge about food safety and hygiene
Language: Able to read, speak and write English

• Rest & Relaxation Allowance per 3 months: 2 million.
• Social Insurance as law
• Home Leave allowance
• Repatriation allowance
• Bao Viet Health insurance for personal and family
• Service charge
• Relocation assistance
• 24/7 Accident Insurance
• Gym room
• Housing, uniform, meal, and transportation are provided by the resort
• Competitive salary

Cập nhật gần nhất lúc: 2024-05-01 22:35:40