Ho Tram Reward Executive

Supporting role on all casino events and promotions
All necessary daily & periodic reports
Assisting in F&B and other services in the Property
Maintaining the reception & information HTR counter including HTR Lounge
Rooms admin & control
Check guest Passport/ ID at Casino entrance
Rooms reservation, transportation (Shuttle bus), helicopter, boat/air ticket etc
Answering phone calls and checking emails
Taking daily head count
Rooms & Main Hall
Handling guests&039; problems and complaints
Assisting guests to check- in and check- out
Issuing room and food vouchers/ coupon following Marketing Program
All other paper works and customers database
Monitoring player&039;s average bets / guest gaming profile

Must be able to speak, write, read and understand English.
Presentable and cheerful
Knowledgeable about the services of the company
Must be able to work a flexible schedule to include nights, holidays and weekends.
Excellent customer service skills
Knowledgeable the guests
All procedures, policies, guidelines
Prefer Korean/ Chinese language
Knowledgeable all existing promotions
Competence on Computer and Sequel program.
Programs, room guidelines etc.
Prefer Height: 1.6m & Weight: around 48kg.
Other guests related matters
Good PR skills

- Accident Insurance
- Full salary in 2- month probation
- Uniform
- Duty meals
- Shuttle Bus
- Social Insurance
- Tip + Bonus

Cập nhật gần nhất lúc: 2024-03-08 19:05:29