[HN] RESERVATION STAFF

• Receive reservations from OTA channels, hotline, email, social network
• Arrange extra services, prepare special requests accommodating guests
• Manage the list of guests coming and going, making daily revenue reports
• Consult customers about the company‘s products

Able to work under high pressure and have a sense of responsibility
Work in shifts, with rotating shifts, Morning Shift (6:00 – 14:00) – Afternoon Shift (14:00 – 22:- 00) – Evening Shift (22:00 – 6:00)
Fluent in English, have experience in the service industry

Having opportunity to work in a dynamic environment, in which focusing on customer experience to provide the best service for the guest
High promotion opportunities in the hotel industry/HR profession
Year- end bonus, holiday bonus.
Attractive salary, annual salary review
Young and dynamic working environment
Comprehensive welfare regime: social insurance, health insurance, unemployment insurance, sickness allowance, birthday, ...
Consulting in individual development program (IDP) through annual development training programs.

Cập nhật gần nhất lúc: 2024-03-29 08:59:11