[HN-Online] Customer Service Executive (Using both English + Korean)

WORKING TIME:

Afternoon shift: 15:00- 23:00
Working schedule according to company arrangements
Morning shift: 07:00- 15:00
2 days off/ week, 1 weekday and 1 weekend off.
Average working time 46.5 hours/week

WHAT YOU WILL DO

Manage and maintain customer information database;
Support partners to handle order problems;
Support customers using English, Korean and Vietnamese;
Receive, investigate and resolve customer inquiries and complaints;
Other tasks as assigned by the manager.
Coordinate with departments in the company to support and solve customer problems, and improve the company&039;s services;

Korean equivalent to Topik 3 (basic communication);
No experience is required, having experience is a plus;
English equivalent to Toeic 700- 750, or IELTS 6.0- 6.5 (fluent communication);
Have a personal laptop;
Good communication, self- discipline and responsibility for work
Age: Prefer under 25.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-03 11:02:59