COMPANY INTRODUCTION
Địa điểm
Hồ Chí Minh
The Privé Spa is a Premium nail salon founded and operated by foreigners. We are a VIP Exclusive Salon from CND, the most expensive and exclusive nail polish brand that roots in the USA. We offered numerous services related to beauty and nails. All our products are imported from either Europe, USA, Korea or Japan. We do not use local or Chinese products. Our rates are reasonable (starting 150.000VND for a whole nail polish service including removal, cleaning and manicure). PRIVE NAILS offers an environment that is luxurious following the most beautiful salons in Europe and USA. Our staffs welcome you in French, Vietnamese, Cantonese and Mandarin. Quality, cleanliness and service guaranteed. See you soon !
Chuyên Viên Chăm Sóc Khách Hàng Full- time
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Collaboration with other departments: Work closely with other departments to ensure customers have the best possible experience.
Maintain reception and spa space: Ensure the reception area and surrounding spaces are always clean, organized, and comfortable, creating a relaxing atmosphere for customers.
Customer profile management: Update customer information, service usage history, and follow- up care to offer suitable service recommendations.
Payment and transaction handling: Use the POS sales system to process payments for customers after service usage, ensuring proper procedures and accurate transaction records.
Feedback collection: Collect feedback/reviews from customers regarding services and staff performance at the spa.
Any other duties related to customer service assigned by the Manager.
Service and promotion information: Introduce spa services, wellness and beauty care packages, and promotional offers to customers.
Handling customer requests and complaints: Professionally and promptly address customer requests and complaints to ensure customer satisfaction.
Guest reception: Greet customers upon arrival at the spa, provide information about the spa’s five- star services, answer questions, and guide guests on how to use the spa services. Coordinate appropriate services for each customer.
REQUIREMENTS
Being able to do paperwork and Microsoft software knowledge.
Having knowledge of spa, nails services and products is preferable.
Have experience in Customer Service or relative roles.
Good organizational skills and problem- solving mindset.
Outstanding communication skills in English, speaking Chinese is preferable
BENEFITS
Professional spa environment.
4 days off/month, not fall into weekends, holidays..
Progressive career path to be the Spa Manager.
Develop English & Chinese communication skills
One on one training
Bonus (Performance monthly bonus + Yearly Bonus)
Salary range (depends on skills): 8M- 15M
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 1/2/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
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