[HN] Business Analyst

Responsibilities

Identify opportunities for product improvement and revenue growth by proactively connecting with customers and understanding their needs
Identify and resolve challenges with product adoption encountered by the end users throughout the customer&039;s life cycle: onboarding and training, adoption, and retention.
Consult customers on frameworks and processes to maximize values of Palexy products with knowledge of the Solution and Retail Industry.
Assist Customer Success Manager in analyzing retail metrics, finding rooms to improve store performance, packaging business use cases, and quantifying project&039;s ROI with the provided frameworks.

Qualifications and Skills

Planning & Good organization skills, honesty, and attention to detail;
Proficient in English
1- 2 years experience as a Business Analyst, Customer Success Executive or similar role;
Eagerness to learn, develop, and get involved in a wide range of tasks;
A quick learner in new technology tool;
Good at data analysis, communication and problem- solving skills;

Benefits

Working with international clients
Competitive salary
Annual company trip
Providing laptop for work
Weekly refreshment
Social Insurance (after work probation, 2- 3 months)
Flexible working time (HYBRID & no time tracking)
Training programs

Hỗ trợ đào tạo và cải thiện năng lực
,

,
Giúp bạn xây dựng tinh thần đoàn kết, văn hoá và tin cậy với công ty

Làm việc linh hoạt mọi nơi, có thể làm việc từ xa nếu cần thiết
,

Chi trả miễn phí dịch vụ chăm sóc sức khoẻ; cung cấp bảo hiểm cho thuốc theo toa; và bảo vệ tài chính mà bạn cần trong trường hợp bệnh tật hoặc thương tích nghiêm trọng

Cập nhật gần nhất lúc: 2025-08-15 00:35:02