As the Learning & Development Executive, you will be responsible for performing the following tasks to the highest standards:
Ensure compliance with the hotel’s security, safety, and emergency policies and procedures, including first aid and fire readiness.
Monitor, track, and report training records and attendance as required by management.
Provide guidance and support on personal development plans to team members, fostering career growth.
Drive the design, implementation, and delivery of talent programs in alignment with brand standards.
The Management reserves the right to amend this job description at its sole discretion without advance notice.
Support departmental trainers with resources, facilitation, and coaching as needed.
Undertake any other reasonable duties and responsibilities as assigned.
Create and maintain tools and systems that align learning and development programs with hotel objectives.
Establish, maintain, and continuously improve training and talent program policies.
Implement effective management and communication practices that sustain motivation, engagement, and accountability.
Facilitate the design and delivery of multi- skill programs to build workforce agility.
Oversee and update the training notice board with comprehensive information on internal and external training opportunities, hotel programs, and development activities.
Develop and execute needs analyses and in- house training plans on a regular basis.
Lead the execution of recognition programs that reinforce engagement and performance excellence.
Demonstrate awareness of duty of care by adhering to occupational health and safety legislation, policies, and procedures.
Ensure training and development strategies are integrated into business plans and budgets, with measurable goals tracked and reported.
Promote a culture of respect and inclusivity when dealing with guests and workplace colleagues from diverse backgrounds.
Propose, design, and manage training calendars and ensure all training records are accurate, complete, and audit- ready.
Reinforce understanding and compliance with the hotel’s team member rules and regulations across departments.
Organize and coordinate approved cross- training initiatives, ensuring smooth scheduling and follow- through.
Manage the planning, execution, and evaluation of orientation programs for new team members.
Contribute to the preparation and achievement of the Training department’s annual goals and objectives.
