Head of Project Management Office

ROLE OVERVIEW
The Head of PMO is responsible for establishing, operating, and continuously enhancing the Group- level IT Portfolio Governance Framework. This role ensures all projects, programs, and investments align with corporate strategy, optimize the Value – Risk – Resource balance, and achieve objective benefit measurement. This strategic role focuses on Portfolio
Oversight, Appraisal and Governance.
KEY RESPONSIBILITIES
Portfolio Governance
• Orchestrate the project pipeline; evaluate, prioritize, and balance budget allocation against delivery capacity.
• Act as the CIO’s representative in recommending the suspension, postponement, or adjustment of projects that no longer align with strategy or breach Risk/ROI/Capacity thresholds.
• Design, operate, and chair the Portfolio Board/Steering Committee
Investment & Benefits Management
• Establish a Benefits Map, assign Benefit Owners, and monitor post- go- live benefit realization.
• Conduct independent Post- Implementation Reviews (PIR) for all Group- level IT initiatives.
• Standardize the Business Case process, including financial modeling (TCO, NPV, IRR, Payback).
Delivery Assurance & Stage- Gates
• Implement a robust Stage- Gate system across the entire project lifecycle.
• Ensure stringent compliance with strategic objectives, risk management, information security, privacy, operational standards, and vendor requirements.
• Provide Independent Project Assurance (R/A/G ratings) and deliver Go/No- Go recommendations at each critical gate.
Methodology, Data & Tools
• Develop portfolio prioritization scoring models (Strategy, Value, Risk, Capacity, Compliance) and perform Scenario Planning.
• Define and maintain PMO methodologies based on international standards: PMBOK/PRINCE2, MoP/MSP, Agile Scale, and ITIL.
• Design and manage the PPM Toolchain (Project, DevOps, Power BI).
• Build the PPM Data Model, standardize data entries, and monitor SLAs for data completeness, timeliness, and accuracy.
Resource & Vendor Governance
• Manage Vendor Performance: Monitoring KPIs/OLAs, penalties, compliance, and delivery quality.
• Collaborate with Enterprise Architecture (EA) and the Architecture Review Board to ensure architectural alignment.
• Track capacity and demand across the portfolio to optimize resource utilization and capability building.
Communication & Change Management
• Develop the PMO Playbook, providing training and coaching to enhance internal project management maturity.
• Articulate and communicate the Portfolio Value Narrative
• Develop executive dashboards and portfolio reports for the Board of Management (BOM)

JOB REQUIREMENTS
Education:
• Certifications: PMP or PRINCE2 Practitioner, at least 1 Portfolio/Program certification: PfMP, MoP, MSP, or PgMP.
• Bachelor’s Degree in Information Technology, Business Administration, Economics, or related fields.

Language: Fluent in English (Professional Working Proficiency).

Experiences:
• At least 5 years in a PMO/ Portfolio Leadership role, preferably within complex, high- transaction environments such as Retail, Large- scale Manufacturing, Banking, FMCG
• Proven track record in managing portfolios exceeding 30 billion VND/year.
• Experience chairing Portfolio Boards and Stage- Gate reviews.
• Experience in ITIL, Lean Six Sigma, SAP, and AI technology platforms is a plus
• At least 12 years of progressive experience in IT Management, Project Governance, or Strategic Consulting.
• Experience in achieving at least 20% Benefit Realization and maintaining high predictability metrics (CPI, SPI, EAC, TCPI).
Technical Competencies
Hard Skills:
• Portfolio Value Management
• Strategic Portfolio Governance Management
Soft Skills:
• Strategic & Critical Thinking
• Stakeholder Management
• Decision Making
• Business Acumen
• Leading by influencing

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Cập nhật gần nhất lúc: 2026-01-26 13:55:02