COMPANY INTRODUCTION
Địa điểm
Hồ Chí Minh
About Us:
We are a global leader in ticketing services, providing seamless online experiences for a wide range of sports, concerts, and live events. Our platforms, including Gigsberg and Football Ticket Net, handle millions of users and events worldwide. We are looking for a highly skilled QA Automation Tester to join our team to maintain and optimize our websites and management systems, ensuring top- notch performance, scalability, and security.
Chuyên Viên Chăm Sóc Khách Hàng Full- time
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
As a customer service staff, you&039;ll bask in the modern beauty of our workspace, collaborate with a dynamic and creative team, and enjoy the guidance of exceptional leaders, making each day a rewarding journey.
- Answer questions from customers by chatting, emailing, and/or talking on the phone.
- Work with clients who have complaints, orders, or require information about services purchased from the company while maintaining a positive attitude and calmly responding.
- Prepare customer reports by gathering data collected during customer interactions.
- Refer issues and questions to managers if necessary.
- Cooperate with other staff to solve problems.
- Follow communication procedures, guidelines, and policies.
- Listen and resolve customers’ concerns, issues, and questions to your best ability.
Working Time
- You will have TWO random days off/week, this will be decided by the company.
- For NIGHT SHIFT: you will work 5 night working shifts a week. Starting from 8PM until 5AM. (Salary from 12- 13M NET)
- For DAY SHIFT: you will work 5 day working shifts a week. Starting from 11AM until 8PM. (Salary from 10- 11M NET)
REQUIREMENTS
REQUIREMENTS
- Excellent English communication, speaking confidently and fluently (Clear voice).
- Having at least 1 year of experience in related fields.
- Must work in the office. (No remote and hybrid option)
- Proactive, helpful, and willing to learn.
BENEFITS
BENEFITS
Annual periodic health check- ups.
Company- provided snack and beverage bar.LOCATION: Grace Building- 71 Hoang Van Thai, Tan Phu Ward, District 7, HCMC.
Beautiful, high- tech office.
Gifts on international/national holidays (Women&039;s Day, Valentine&039;s Day, etc.).
Entitled to social insurance benefits.
12 days of annual leave.
Annual salary review (once a year).
HOW TO APPLY
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 28/2/2026
Submit your application via the APPLY NOW button below.
APPLY NOW
