[HCM] Senior Tech Business Analyst

PIZZA 4P'S
Mức lương
Đang cập nhật
Địa điểm làm việc
Bình Thạnh, Hồ Chí Minh
Kinh nghiệm yêu cầu
Cập nhật
Thông tin cơ bản

Mô tả công việc

Scope and Responsibilities:
***Requirement Elicitation and Analysis:
- Analyze and document business processes, workflows, and system interactions to understand current state and identify improvement opportunities.
- Conduct interviews, workshops, and meetings with stakeholders to gather and clarify business requirements.
- Use various techniques such as use case modeling, process modeling, and data modeling to capture and define requirements.
***Requirement Documentation and Management:
- Document business requirements in a clear, concise, and structured manner using tools like use cases, user stories, requirement specifications, and acceptance criteria.
- Collaborate with stakeholders to review and validate requirements, incorporating feedback and updates as necessary.
- Manage and prioritize requirements using requirement management tools, ensuring traceability and alignment with project objectives.
***Communication and Collaboration:
- Serve as a liaison between business stakeholders and IT teams, facilitating communication and ensuring mutual understanding.
- Work closely with project managers, developers, testers, and other stakeholders to ensure alignment of goals, priorities, and expectations.
- Translate business needs into technical requirements and specifications, effectively communicating complex concepts to both technical and non- technical audiences.
***Solution Design and Validation:
- Collaborate with architects and technical leads to ensure solutions are scalable, maintainable, and aligned with enterprise architecture standards.
- Participate in solution design sessions, providing input based on a deep understanding of business requirements and constraints.
- Validate proposed solutions against business needs, ensuring they address the root causes of business problems and deliver expected benefits.
***Testing and Quality Assurance:
- Define test scenarios and acceptance criteria based on business requirements and user stories.
- Support testing efforts by reviewing test cases, participating in testing activities, and triaging defects.
- Conduct user acceptance testing (UAT) with business stakeholders, ensuring solutions meet their needs and expectations.
***Training and Support:
- Provide ongoing support to end- users, answering questions, troubleshooting issues, and facilitating resolution.
- Develop training materials and deliver training sessions to end- users on new systems, processes, and functionalities.
***Continuous Improvement:
- Proactively identify opportunities to streamline processes, enhance system capabilities, and drive innovation.
- Stay abreast of industry trends, best practices, and emerging technologies relevant to business analysis and IT.
- Monitor and evaluate the effectiveness of implemented solutions, gathering feedback and identifying areas for improvement.
Daily Activities:
- Participate in Agile ceremonies such as sprint planning, daily stand- ups, and sprint reviews.
- Coordinate and conduct UAT sessions with business stakeholders, capturing feedback and validating solutions.
- Review and provide feedback on design documents, user interface mockups, and technical specifications.
- Engage in professional development activities such as training courses, workshops, or networking events to enhance skills and knowledge.
- Document lessons learned, best practices, and insights gained from project experiences.
- Analyze and refine business requirements, documenting them in requirement management tools.
- Assist with user story grooming, ensuring stories are well- defined, estimated, and ready for development.
- Collaborate with development teams to clarify requirements, provide context, and resolve issues.
- Develop and deliver training sessions or materials for end- users on new features or systems.
- Conduct stakeholder meetings to discuss project status, gather requirements, and address concerns.
Outputs:
***Requirements Documentation:
- Data Models: Diagrams illustrating the structure, relationships, and attributes of data entities within the system.
- Process Models: Diagrams depicting current and future state business processes, workflows, and interactions.
- Requirement Traceability Matrix: Matrix linking requirements to business objectives, system components, test cases, and other related artifacts.
- Requirement Specifications: Detailed documents outlining functional and non- functional requirements, including use cases, user stories, business rules, and acceptance criteria.
***Communication Artifacts:
- Meeting Minutes: Summaries of discussions, decisions, and action items from stakeholder meetings, workshops, and requirement elicitation sessions.
- Stakeholder Communication Plan: Plan outlining communication strategies, channels, frequency, and key messages for engaging with stakeholders throughout the project lifecycle.
- Presentation Materials: Slides and visuals used to communicate project updates, requirements, and recommendations to stakeholders and project teams.
***Solution Design Artifacts:
- User Interface Mockups: Wireframes, prototypes, or design mockups illustrating the layout, navigation, and functionality of user interfaces.
- Integration Specifications: Specifications outlining how different system components and third- party systems will integrate and exchange data.
- Solution Architecture Documents: High- level and detailed descriptions of the proposed system architecture, components, interfaces, and technologies.
***Testing and Quality Assurance Artifacts:
- Test Cases: Detailed scripts or scenarios describing steps to be executed during testing, along with expected results and pass/fail criteria.
- Defect Reports: Documentation of identified defects, including descriptions, severity, steps to reproduce, and resolution status.
- Test Plans: Documents outlining the approach, scope, resources, and schedule for testing activities, including unit testing, integration testing, and user acceptance testing.
***Training and Support Materials:
- FAQ Documents: Frequently asked questions and answers addressing common queries and issues related to the system.
- Training Guides: Manuals, tutorials, or user guides providing step- by- step instructions for using the system or specific features.
- Training Presentations: Slides or materials used during training sessions to educate end- users on system functionality, best practices, and tips.
***Documentation and Knowledge Sharing:
- Knowledge Base Articles: Articles or wiki entries documenting system features, configurations, troubleshooting steps, and tips for system administrators and end- users.
- Lessons Learned Reports: Summaries of project successes, challenges, and key takeaways to inform future projects and improve processes.
- Best Practice Guides: Documents outlining recommended approaches, techniques, and tools for conducting business analysis and project management.
JOIN US, LET’S SEE WHAT WE CAN OFFER
- - - - - - - - - - - - - - - - - - - - - - - - - - -
- 24/7 accident insurance
- Competitive salary & allowances
- Internal discount (~50%) for brands of Pizza 4P‘s, Ippudo, About Life Coffee, etc
- 13th month salary
- 12 annual leave days

Quyền lợi

Discount program for employee 50%
PTI Healthcare
13rd salary; Annual Performance Review

Cập nhật gần nhất lúc: 2025-12-20 07:20:03

Xem thêm

Đặc điểm công việc

Hạn nộp hồ sơ
28/10/2025
Hình thức làm việc
Đang cập nhật
Cấp bậc
Nhân Viên
Số lượng cần tuyển
Đang Cập Nhật
Ngành nghề
Phát triển thị trường
Khu vực
Bình Thạnh, Hồ Chí Minh
Xem thêm
Xem thêm
Người tìm việc lưu ý:
Bạn đang xem tin [HCM] Senior Tech Business Analyst - Mã tin đăng: 5297640. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng tôi không đảm bảo và không chịu trách nhiệm về bất kỳ nội dung nào liên quan tới tin việc làm này. Nếu người tìm việc phát hiện có sai sót hay vấn đề gì xin hãy báo cáo cho chúng tôi

PIZZA 4P'S

Quy mô: 500 - 1000
Trụ sở: 151 Hai Ba Trung, District 3, Ho Chi Minh

Bí kíp tìm việc an toàn

Dưới đây là những dấu hiệu của các tổ chức, cá nhân tuyển dụng không minh bạch:
1. Dấu hiệu phổ biến:
Hình ảnh 1
Nội dung mô tả công việc sơ sài, không đồng nhất với công việc thực tế
Hình ảnh 2
Hứa hẹn "việc nhẹ lương cao", không cần bỏ nhiều công sức dễ dàng lấy tiền "khủng"
Hình ảnh 3
Yêu cầu tải app, nạp tiền, làm nhiệm vụ
Hình ảnh 4
Yêu cầu nộp phí phỏng vấn, phí giữ chỗ...
Hình ảnh 5
Yêu cầu ký kết giấy tờ không rõ ràng hoặc nộp giấy tờ gốc
Hình ảnh 6
Địa điểm phỏng vấn bất bình thường
2. Cần làm gì khi gặp việc làm, công ty không minh bạch:
- Kiểm tra thông tin về công ty, việc làm trước khi ứng tuyển
- Báo cáo tin tuyển dụng với 123job thông qua nút "Báo cáo tin tuyển dụng" để được hỗ trợ và giúp các ứng viên khác tránh được rủi ro
- Hoặc liên hệ với 123job thông qua kênh hỗ trợ ứng viên của 123job:
Hotline: 0961.469.398

Việc làm đề xuất liên quan

Việc làm đã xem gần đây