[HCM] Công Ty The Lab Tuyển Dụng Nhân Viên Chăm Sóc Khách Hàng Part-time/Full-time 2025

COMPANY INTRODUCTION

Hồ Chí Minh

Customer Service Full- time / Part- time

Hồ Chí Minh

JOB DESCRIPTION

Monitor customer feedback and suggest improvements to enhance service quality.
Provide product recommendations and guidance to customers.
Maintain customer records and update CRM systems accurately.
Coordinate with internal teams such as operations, logistics, and sales to resolve customer concerns.
Handle customer complaints and provide appropriate solutions to ensure satisfaction.
Respond to customer inquiries via phone, email, and social media in a timely and professional manner.
Process orders, returns, and refunds efficiently.

REQUIREMENTS

Flexibility to work shifts, including weekends and holidays if needed.
2 years experience in customer service, preferably in the F&B industry.
Ability to multitask and work efficiently under pressure.
Good English skills. Excellent verbal and written communication skills.
Strong problem- solving abilities and a proactive attitude.

BENEFITS

Discounts in our bakeries, cafes, and lounges
Social Insurance
Health Insurance
13th month bonus
Company trips and other company activities
Performance bonus
Yearly health check
TLC trial card (250.000 VND/month)
12 days of annual leave

HOW TO APPLY

Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 31/10/2025

APPLY NOW

Cập nhật gần nhất lúc: 2025-09-19 12:30:03