COMPANY INTRODUCTION
Địa điểm
Hồ Chí Minh
Founded in 2007 by Mr. Thanh Nhu, a pioneer with over 30 years of experience in outdoor and sportswear manufacturing, Vietsun is a trusted garment partner for global performance brands. With more than 4,000 skilled workers across three strategically located factories in Dong Nai, Vung Tau, and Ninh Thuan, we deliver high- quality apparel solutions at scale. By 2027, our workforce will grow to 5,500 across five factories, expanding our capacity and capability even further. We specialize in quilted jackets, seam- sealed 2L–3L garments, woven sportswear, down products, outdoor pants, and mid layers—products built for performance, durability, and comfort.At Vietsun, our purpose is clear:Elevating sport & outdoor brands with end- to- end solutions built on trust, innovation, quality, and sustainability.Our vision is to become the first- choice global partner for sport and outdoor brands, known for long- term trust, technical innovation, and sustainable excellence.We are proud to hold certifications including Gore 3L, SA8000, Fairwear, WRAP, GRS, Higg Index, and ISO 9002, reflecting our deep commitment to quality, ethics, and environmental responsibility.
Chuyên Viên Quan Hệ Khách Hàng Và Xây Dựng Thương Hiệu Full- time
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Customer Relationship Management
Work closely with the merchandising team to ensure customer expectations are met in terms of quality, schedule, and service.
Handle customer inquiries, feedback, and requests professionally, ensuring timely and accurate responses.
Maintain and develop long- term relationships with existing customers through regular communication and excellent services.
Customer Experience Enhancement
Support onboarding activities for new customers to ensure seamless cooperation.
Collect and analyze customer feedback to suggest improvements in service quality.
Coordinate factory visits, product/service presentations, and customer meetings.
Branding & Communication
Assist in building and maintaining the company’s brand identity across digital channels and marketing materials.
Work with external partners (designers, agencies) when needed to develop branding assets.
Support photo/video shoots of samples, products, factory operations, and company activities.
Create and manage content for website, social media, company profile, lookbooks, brochures, and newsletters.
Market & Competitor Insights
Provide insights that help strengthen the company’s positioning and value proposition.
Suggest branding initiatives or customer engagement activities based on market needs.
Research market trends, key brands, and competitors in the apparel industry.
Other Tasks
Perform other duties assigned by the Business Head.
Support Sales/Marketing or Business Development projects when needed.
REQUIREMENTS
Experience in the garment/textile industry is an advantage.
Excellent communication, problem- solving, and interpersonal skills.
Strong English communication skills (verbal & written).
Customer- oriented mindset, strong sense of responsibility, and attention to detail.
Energetic, proactive, and able to work under pressure.
Bachelor’s degree in Business, Marketing, International Trade, Communications, Garment/Textile or related fields.
Proficient in Microsoft Office; familiarity with Canva/AI/Photoshop is a plus.
BENEFITS
Competitive salary, performance bonuses, and career growth opportunities.
Full benefits per labor law (social insurance, health insurance, unemployment insurance).
Professional and dynamic working environment.
Company trip, birthday gifts, holiday bonuses, and other welfare programs.
Opportunity to work directly with international customers and build a strong professional network.
HOW TO APPLY
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/12/2025
APPLY NOW
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