Guest Service Agent (Club Floor) - Nhân viên lễ tân tầng Club

At Renaissance Riverside Hotel Saigon, our special and VIP guests have a special check- in area, don&039;t have to wait and be served light refreshments while sitting and relaxing, which is the Club Floors on 18th floors of the building. Working at this floor, your responsibilities will be:
• Do all necessary set- up side work as assigned;
• Answer any guest questions about the menu;
• Provide guest with assistance whenever possible
• Take and serve guest orders promptly and according to service manual in Club floors;
• Have knowledge of local areas and be informed at all times about cultural, historical attractions as well as their locations and hours of operation;
• Assist to ensure club floors area is under smooth operation, including buffet set up, meeting room, business center, and special guest requests;
• Sitting guest in right place to meet their request;
• Answer phone calls according to standard by using proper telephone etiquette and within three rings;

College Degree

At least 2 year of related work experience
Điều kiện tuyển dụng:
Giao tiếp Tiếng Anh tốt
Quan tâm và yêu thích công việc chăm sóc khách hàng
Ưu tiên có kinh nghiệm làm việc tại các khách sạn quốc tế với vị trí tương đương.
Dành cho ứng viên người Việt

Benefits:

Uniforms
Duty meals
Competitive Salary
24 Personal Accident Insurance
Career path with Marriott International
05 working days and 02 day- off per week
Join in all interesting activities from hotel and department
Inspiring workplace with amazing teammates

Cập nhật gần nhất lúc: 2024-05-21 18:10:04