Guest Service Agent

- The interview will cover specifics of the position.
- Identify and attend to visitors&039; requirements when they stay over.
- Customer service, check- in, check- out
- Work with the another departments to resolve any issues that guests may have while they are staying at the hotel.
- At the conclusion of the shift, assign work shifts and collect the work handover book, which includes any furnishings, work done for guests, deposits, and money from the previous shift.
- Carry out additional tasks as instructed by superiors.
* Salary & Benefit:
- Incentives for using internal services at Meritel Hanoi
- Take full advantage of social, health, and unemployment insurance
- Bonuses for top performers on a quarterly, yearly, and prescribed Tet holiday basis
- Negotiable salary pay plus the service price (SVC)
- Working time: 8 hours per shift, 4 days off per month
- There are holidays, birthdays, and funerals.
- Periodic health check as prescribed
- Free parking and shift meals
- Tet gifts for kids and the Mid- Autumn Festival
- Thirteenth- month salary
- After probation, annual leaves day.

- A strong ability to communicate
- Experience: At least 6 month in a comparable position.
- Grooming: Look good
- Using a basic Microsoft office and hotel management software
- University/college degree with a major in hospitality, tourism, or a related field.
- English: Fluent communication

Cập nhật gần nhất lúc: 2024-04-03 11:52:14