Golf Receptionist

Determines credit, renders bills, and receives cash and credit payments in an efficient and accurate manner.
Communicates any unusual circumstances, events or guests with Supervisor.
Answers the phone in a cheerful, professional manner, assists the caller or directs the calls to the appropriate staff members.
Assists to prepare passport & scorecard for tournament, large groups or The Grand guest when you have accurate information.
Maintains close work relationships with other departments and their leaders to promote feedback and efficient operations.
Keeps leadership informed on a timely basis of any undue variance from expected results.
Assists in the planning and preparation of meetings, conferences and tournament.
Creates and maintains a refined yet welcoming and proficient guest registration experience.
Responds to guest inquiries and resolves guest concerns in a diplomatic and professional manner.
Audits and balances cash drawer in beginning and end of shift.
Controls and issues keys to locker rooms.
Creates, updates, and presents guest folio.
Ensures all activities performed within the department are in accordance with the company’s business objectives, and established safety and security standards.
Implements the tee time booking systems and procedures.
Implements effective tee time management procedures to ensure the availability is optimized.
Positively collaborates and communicates proactively with Operation Team and other departments regarding daily arrivals, VIPs, special requests, group needs, check outs and other guest needs that might arise.

Previous experience of using a computerized POS system is an advantage.
Must be well – groomed, honest and trustworthy.
Must demonstrate sound work ethics.
Minimum of 1 year’s previous experience as a Reservation/Receptionist/ Cashier is an advantage.
Further training will be provided.
Ability to perform multi tasks and work on own initiative.
Previous experience of Golf Course is an advantage.
Ability to work with sensitive and confidential information.
Must possess strong customer service, oral communication and organization skills as well as telephone handling skills.
Good computer skills & data entry skills.

Chế độ bảo hiểm, Xe đưa đón, Đồng phục, Chăm sóc sức khỏe, Đào tạo, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-10-29 23:45:03