Global Customer Service - Fresher

Working time: Rotating shift working with 03 shifts (8 hours/day; 40 hours/week)
+ Night shift: 22:00- 06:00
+ Morning shift: 06:00- 14:00
+ Afternoon shift: 14:00- 22:00
- Any other customer support tasks.
- Take prompt actions following procedures if detected any issues on monitoring system.
- Monitor and maintain the service quality of international call, roaming and operation of equipment remotely.
- Handle inquiries from international customers.
- Analyse the data and report to the related parties.
- Be responsible for troubleshooting by close cooperation and communication with Global Carrier.
Benefits
- Salary start from: 10 ~ 13 mil Gross.
- Free Parking
- Light meal allowance
- Opportunities to participate in Company Trip, Parties, Sport Activities, etc.
- Two months training program for newcomers
- Salary increases twice/year, bonus twice/year
- Flexible working time window for pregnant employee
- 14 Annual Leave days & 3 Sick Leave days, other special leave days
- Overtime payment
- Accident insurance 24/24
- Shift allowance
- Self- improvement classes and other training activities
Working Location: Tầng 5, Tòa nhà QTSC 9, Đường số 3, Công viên phần mềm Quang Trung, P. Trung My Tay, TP.HCM

Premium Heathcare Social insurance, health insurance, unemployment insurance as labor law stipulated,
Company trip, team building
Salary Review twice a year, 14 leave days, 3 sick leave days,

Cập nhật gần nhất lúc: 2025-10-08 03:45:03