Job Purpose:
The Global Compliance & Regulatory Affairs Manager will be responsible for ensuring that all products manufactured by Jordan Manufacturing Company Inc. meet U.S. and international regulatory requirements, as well as specific compliance standards of large retail customers. This role serves as the primary liaison between retailers, testing laboratories, sourcing partners, and internal teams to ensure product safety, labeling accuracy, documentation readiness, and audit success. The ideal candidate will have strong technical and communication skills and have experience in
Department: Product Development & Compliance
Classification: Full- time, Exempt
Reports To: Senior Product Development and Compliance Manager
Location: On- site at plant in Long An (Tay Ninh), Vietnam
Job Duties and Responsibilities:
Compliance & Customer Requirements
Serve as the primary point of contact for compliance- related inquiries, audits, and corrective actions
Own onboarding, annual renewals, and ongoing compliance updates with all customers
Seek and maintain industry, geographic, and customer- specific compliance manuals, testing protocols, and restricted substance lists and communicate this information cross functionally through the organization.
Manage compliance requirements for large national retailers & e- tailors (e.g., Walmart, Target, Costco, Home Depot, Lowe’s, Wayfair, Amazon, etc.), and industrial business partners (automotive filtration, geotextile, etc.).
Regulatory & Product Safety Compliance
Ensure compliance with all applicable regulations, including but not limited to:
Flammability standards (e.g., CA TB 117- 2013)
Weather resistance & performance standards as required by retailers and internal standards
Chemical compliance (REACH, CPSIA, Prop 65, PFAS, heavy metals, restricted substances)
Labeling requirements (law labels, fiber content, country of origin, care instructions)
Monitor regulatory changes (global, USA state and Federal) and proactively assess impact to products and materials
Testing & Certification Management
Develop and maintain testing matrices by product category, retailer, and material
Develop, manage and execute third- party testing programs with accredited labs (e.g., Intertek, SGS, Bureau Veritas, UL)
Coordinate testing failures, root cause analysis, and corrective action plans as needed
Review test reports for accuracy and compliance prior to submission to retail partners
Documentation & Data Management
Maintain complete and audit- ready compliance documentation, including:
Supplier declarations
Certificates of compliance
Technical data sheets
Law label records
Test reports
Create internal data repository to be managed and updated on a regular basis
Ensure accurate and timely submission of documentation through retailer compliance portals
Supplier & Material Compliance
Partner with sourcing and product development teams during new material onboarding
Work closely with sourcing team and raw material vendors (fabric mills, fiber suppliers, etc. ) to ensure compliance for relevant customers and consumers.
Review and approve material compliance documentation prior to production
Internal Collaboration & Training
Train internal teams on retailer requirements, regulatory standards, and best practices
Partner with Quality, Product Development, Sourcing, and Operations teams to embed compliance early in the product lifecycle
Support internal and external audits including GRS, ISO, SMETA etc.
Qualifications & Experience
3+ years of experience in product compliance, regulatory affairs, or quality within soft goods, home textiles, cushions, or upholstered products
Hands- on experience with third- party testing labs and compliance documentation
Ability to manage multiple retailers, SKUs, and deadlines simultaneously
Strong organizational skills with high attention to detail
Knowledge of U.S. and international regulations affecting textiles, finished soft goods, and other fiber products
Strong experience working with large retail customers and their compliance programs
Understanding of outdoor furniture, pillows and cushion segments
CV must be in English, and candidates must be fluent in English communication
Preferred Qualifications
Education: Bachelor’s degree in business or related fields (engineering or related technical fields considered a plus)
Experience
Experience with vertically integrated manufacturing environments
3 years of experience in textile manufacturing or similar field.
Background in home goods, outdoor furniture, or patio categories considered a plus but not required
Experience managing Prop 65, PFAS, GRS and evolving chemical regulations
Key Competencies
Regulatory interpretation
Cross- functional communication
English Speaking
Strong written and verbal communication
Risk management
Retail compliance expertise
Problem solving and corrective action leadership
Working Conditions
Environment
Travel to the United States may be requested in limited instances.
Primary duties and work location are split equally between the factory floor and office at the Long An , (Tay Ninh), Vietnam plant.
Hình thức: Nhân viên chính thức
Working time: Monday- Friday: 7h45- 18h00
Kinh nghiệm: 3 Năm
Cấp bậc: Quản lý
Essential physical requirements: Prolonged periods of standing, walking, and sitting at a desk working on a computer.
Ngành nghề: Dệt may / Da giày / Thời trang, Sản xuất / Vận hành sản xuất, Luật / Pháp lý
Địa điểm: Long An
