Front Office & Housekeeping Manager

- Manage and develop the workforce: recruitment, training, performance evaluation, and competency enhancement.
- Manage and oversee the overall operations of the hotel and villa system in accordance with premium service standards
- Propose service development strategies, promotional programs, pricing policies, and market expansion plans.
- Develop, implement, and supervise operational procedures (SOPs) to ensure consistent service quality.
- Handle customer issues and complaints, ensuring satisfaction and the best service experience.
- Establish, maintain, and strengthen relationships with customers, partners, authorities, and other stakeholders.
- Coordinate with related departments (Sales & Marketing, Accounting, Operations, etc.) to improve business efficiency.
- Manage budgets, optimize revenue, control costs, and ensure profitability.

- Bachelor’s or College degree in Hospitality Management, Tourism, Business Administration, or related fields.
- Experience:
• Candidates with prior experience in 4–5 star hotels or luxury resorts are preferred.
• Minimum 3–5 years of experience in a Hotel/Villa/Resort Manager or Assistant Manager position.
- Professional Skills:
• Strong financial management skills, including budgeting and financial analysis.
• In- depth knowledge of the tourism, hospitality, and premium customer service markets.
• Expertise in operations management, customer service, and team leadership.
- Soft Skills:
• International English certification preferred (TOEIC ≥ 650, IELTS ≥ 5.5, or equivalent).
• Knowledge of Korean is an advantage.
• Excellent communication, negotiation, and problem- solving abilities.
• Strategic thinking, multitasking, and ability to work effectively under pressure.

- Company shuttle bus between Ho Chi Minh City and Long An at the beginning and end of each week.
- Fully equipped with all necessary tools and equipment for the job.
- Salary: Negotiable, based on qualifications and experience.
- Accommodation provided for employees staying on- site, with lunch and dinner support.
- Full participation in Social Insurance, Health Insurance, Unemployment Insurance, and other benefits in accordance with the Labor Law and company policies.
- 13th- month salary, holiday bonuses, annual company trip, year- end party, and other events.

Cập nhật gần nhất lúc: 2025-10-18 12:20:03