Fitness Manager | Quản Lý Câu Lạc Bộ Sức Khỏe
Mô tả công việc
JOB SUMMARY
Manages overall operations of Health Club and responsible for guest and employee satisfaction as well as meeting standards and financial goals. Develops and implements marketing strategies for fitness assessment center and health programs.
CORE WORK ACTIVITIES
Managing Health Club and Operations
• Manages outside vendors.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Schedules work/repairs as needed with the Engineering Department.
• Ensures appropriate fees are charged to guests and that proper cash handling procedures are followed by all members of the recreation staff.
• Provides special programming for holiday weekends and heavy transient time periods.
• Schedules events, programs, and activities, as well as the work of others.
• Develops and implements menu of classes and services, including special programs.
• Ensures all facilities are in appropriate operating condition.
• Assists with major equipment purchases.
• Manages day- to- day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Manages pool areas, including overall maintenance, daily upkeep and cleanliness.
• Plans and implements special recreational opportunities for resort guests as business demands.
• Develops and implements marketing strategies for fitness assessment center and health programs.
• Maintains and enforces safety standards and procedures with the recreation staff.
• Orders and maintains necessary supplies and ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
• Manages operating budget.
Ensuring Exceptional Customer Service
• Monitors quality, standards and meets the expectations of the customers on a daily basis.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Serves as a role model to demonstrate appropriate behaviors.
Conducting Human Resources Activities
• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.
• Coordinates all training activities for employees in department.
• Oversees all Human Resources activities in the Recreation Department.
• Oversees employee satisfaction and guest satisfaction results, and ensures corrective action is taken when needed.
• Hires, trains, and monitors development of recreation staff.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Participates in the performance appraisal system process, giving feedback when needed.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non- discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Yêu cầu công việc
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 3 years experience in the recreation/health club operations or related professional area.
OR
• 2- year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; 1 year experience in the recreation/health club operations or related professional area.
Quyền lợi
Associate Appreciation Week | Take- care culture
Annual health check
Attractive remuneration package & 13th month salary
Duty meal & Uniform provided by hotel
Cross training & Cross exposure & Task force opportunities
Local and International training course
Career path in the most respected and prestigious hotel companies in the world
Baby born gift | Birthday gift| Marriage allowance| Bereavement allowance
05 working days | 02 day- off per week
02 months of probation with Full salary| Service charge| Social Insurance
Associate special discount for hotel rooms and F&B services at International Marriott properties
Taxi for late night shift| Free motorbike & car parking
Cập nhật gần nhất lúc: 2026-07-06 21:50:03









