Field Service Technician (Mechanical Background)

Full service reporting after job completion
Perform troubleshooting on the Krones range of individual machines and also partner companies with their supplied equipment
Support sales department in their activities
Promote machine upgrade option to customers
Identify and rectify disorders, if necessary with support
Support the improvement of quality to companywide quality standards
Actively assist when it comes to design changes/improvements in collaboration with the designer
Provide technical training to machine operators at the customer’s site
Encourage measures regarding process/procedure optimization; to advise and implement to develop and optimize work stages
Follow safety standards and GMP regulations at any time
Take over any further task within Krones Vietnam service department requested by head of department
Supervise Krones equipment and Krones partner equipment installation according company standards
Execute machine overhauls and re- setup machines after completion
Maintain company assets and equipment
Actively participate in problem solving to analyze the cause of disorders. Be able to issue disorder reports
Installation, set up and commission individual machines of the Krones product portfolio depending on the technical specialization of the technician (e.g. filling technology) under the guidance of an experienced service technician at the beginning and later independently
Provide technical support to customers
Work independently and autonomously on a task and within the working environment
Inspect machines for overhaul and spare parts

• Bachelor or higher in technical field (mechanical, mechatronics)
• Ability to work under pressure
• High social competence and good communication skills
• Basic understanding of fluid technology and knowledge in pneumatics
• Profound understanding of mechanical drawings and part lists
• Capacity of teamwork with different departments
• Basic organisation and time management skills
• Self- confident and friendly manner
• Hands- on experience with any kind of mechanical tools
• Good English language skills for internal communication
• Problem solving competence
• Willingness to travel extensively in Vietnam and also abroad
• Experience in mechanical works in the field preferred
• Experience with welding works
• Solid technical understanding of food and beverage industry is preferred
• Holistic and cross- functional thinking

- Dynamic and sociable working environment.
- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Social insurance, health insurance, unemployment insurance and other benefits
- Bonus by individual ability and company’s performance.

Cập nhật gần nhất lúc: 2024-03-16 21:40:32