- Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
- Provide assistance to coworkers, ensuring they understand their tasks.
- Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
- Talk with and listen to other employees to effectively exchange information.
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
- Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
- Maintain awareness of undesirable persons on property premises.
- Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
- Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one&039;s voice, using the callers&039; name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
- Complete appropriate safety training and certifications to perform work tasks.
- Speak to guests and co- workers using clear, appropriate and professional language.
* Benifits
- Social insurance, health insurance, unemployment since start date
- Learning and development career opportunities
- Accident insurance (24/7 insurance)
- Oversea working opportunities to work at different hotels of Marriott International not only in Vietnam but all over the world Join all staff TAKE CARE activities and programs to take care of you (physically & financially), your family & community
- Year- end bonus & Lucky Money for Lunar New Year Year- end party
- High monthly service charge (Sheraton Hanoi is one of the top rate service charge in Hanoi)
- Uniform
- Meal per working shift
- Summer outing
- Competitive salary
Opportunities to experience 5- star service in Marriott International hotels and resorts all over the world at staff special price
