Fanpage Operator – Travel Industry

Update, manage, and store customer data accurately in the company’s system.
Provide basic information about tour packages based on available scripts and materials.
Receive, respond to customer messages/comments, and provide timely support.
Manage and operate the company’s online communication channels (fanpage, website, social media).
Collaborate with Marketing & Sales teams to optimize advertising effectiveness and improve conversion rates.
Identify customer needs from the company’s existing fanpage traffic.
Convince customers to leave their contact details (phone, email) and transfer leads to the Sales team.
Job Description
Prepare and submit daily/weekly reports to the direct manager.

Ability to work effectively in teams and collaborate with other departments.
Open to candidates without experience if you are passionate about tourism, eager to learn, and committed to developing a long- term career in this field.
Strong communication skills and passion for customer service & travel activities.
Proactive, willing to learn, and able to work under pressure.
Preferred: Minimum of 1 year of experience in Sales/Tour Operation in the travel industry.
Requirements
Honest, responsible, professional working attitude.
Proficient in MS Office and basic chat/CRM tools.
Proficient in English (Especially reading – writing skills). Knowledge of other languages such as French, Italian, Spanish, or German is a plus.

Benefits
Special discounts for family and relatives booking through the company.
Holiday and Tet bonuses depending on company performance.
Comprehensive training & mentorship in one of the largest travel companies on Instagram with the highest following and engagement.
Social insurance package as required by law.
Clear career growth and advancement opportunities in inbound tourism.
Paid annual leave and public holidays according to Vietnamese labor law.
Frequent opportunities to travel with the company and experience our services.
Competitive salary: 8,000,000 – 10,000,000 VND/month.
A young, dynamic, supportive, and stress- free working environment.

Cập nhật gần nhất lúc: 2025-09-12 21:00:05