External QC Manager (funiture experience is required)

Function
In line with the company Total Quality Management objectives & by representing and overseeing Subcontractors on Finished goods (ITB), Assembled whitewood goods (ITW), Components (ITF) –Suppliers on, but not limited to; lumber, veneer, stone, glass, hardware. Quality Control in cross- functional teams:
Ensure the Performance of VFR Supply Base from Suppliers Strategic sourcing to their Development & Performance Improvement.
Lead Subcontractors and Suppliers’ Quality Control Teams to ensure the conformity of Outgoing Subcontracted and Supplier Products,to Company Standards as well Customers & Regulatory requirement
Contribute to Failure Reporting & Route Cause Analysis as well as to Corrective & Preventive Action Planning. Data and analysis from customer feedback, QA audits, internal discussions.
Responsibilities and Duties

At Subcontractors, establish regular Inline Quality Standards Refresher Meetings and short course Quality Training for Production Line leaders
Recommend & Contribute to Products & QC Continuous Improvements
Proactively help eliminating Products rejection by issuing Quality Alerts, identifying Quality issue & Isolating defective products
Attend Handover/Risk Analysis/PPS etc meetings, making sure all relevant notes are taken and added to EQC report
Mentor & train Quality Control Team Members to improve & upgrade their skills
Provide quality guidelines, share best practices & enable Quality compliance to Customer requirements
Routinely audit the active use of QC inspection checklist & tools
Ongoing Training for EQC team, on upkeep of standards
Inspect 1st piece on all production runs, making sure all is to standards.
Ongoing Training, together with VFR 5 team, in Subcons/Suppliers.
Document & Maintain records of Inspections & Tests as well Corrective & Preventives Actions Implementation for each Subcontractor, supplier of lumber, veneer
Trips overseas to conduct material inspections, and pre- shipment approvals.
Make sure all physical standards are available, in all Subcons/Suppliers, kept in good condition and used by all, including EQC team.
Focus on Top Monthly Quality issues, with presentation on each project in monthly management meeting
Other tasks as required by Top Management
Implement Products & Process Control Plans to ensure that processes are followed & products are conforming to latest specified quality requirements for In- Process & Outgoing Subcontracted/Supplier products
Together with R&D, Tech, Trading and Quality Assurance teams to establish, maintain & improve Company Quality Standards
Collaborate with Tech, Subcontractors/Suppliers QC & Production Managers to ensure that all are following the same Company Standards & Specifications
Attend to Production, Inline & Resolve Customer Issues (RCI) Meetings to proactively address and/or emphasize on Quality issues & resolutions
Actively take part to Continuous Improvement projects lead by team (QA, Trading, Tech) to help Subcontractors/Suppliers improving their Overall Performance (Time, Cost & Quality) involving the necessary Company & Subcontractors Resources
Work with VFR 5 (VFR Production control dept for all Subcons), to make sure all standards are being followed, with constant improvements

Key Performance Indicators

Open Carton Audits- - - Major Issues to Company Limit
ITW EQC Pass Inspection Reports vs IQC Rejection
Open Carton Audits- - - Minor Issues to Company Limit
R&A % limit to Company Guidelines

Knowledge to arrangement and strong in leadership/ organization
Strong interpersonal skills, able to deal with ambiguities, conflicts and adversarial relationships
Able to drive multiple tasks to completion within a fixed timeframe and in a pressured environment
Strong analytical, problem- solving & decision- making skills
Can work independently and under high pressure
Forward planner, able to inspire & motivate his/her team and beyond
Excellent verbal, written communication abilities; able to communicate convincingly at all levels and with all functions in English
Capable of creating and clearly presenting, in English, Route Cause Analysis, Corrective Actions presentation in weekly management meetings. Consisting all managers, HOD, and BOD.
Good at team- working

Probation Period Targets

Create and present Top Issues’ RCA/CAPA in a chosen weekly management meeting.
Analyse and make report on EQC team members, as a team and individually, giving feedback on strengths and weaknesses
Create report on where improvements can be made in key Subcons/Suppliers
Work closely with QA team, advising and make report on any gaps in processes (SOPs), Work Instructions, Required Standards. Build up report per Subcon
Work closely with VFR 5/QA team on weekly Open Carton Audits, making sure all is ready prior to OCA and report is followed up on, with Corrective Action. Report on issues with process and where can improve.

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Cập nhật gần nhất lúc: 2026-03-07 14:55:02