Executive Housekeeper | Trưởng bộ phận Buồng Phòng

Drive exceptional guest experiences by leading a highly engaged team, proactively handling guest feedback, and ensuring effective service recovery when required.
Continuously stay updated on industry trends and best practices to enhance products, services, and overall departmental performance in line with Six Senses wellness and sustainability standards.
Lead, rejuvenate, and oversee departmental operations across guestrooms and public areas, ensuring consistent adherence to LQA standards through regular on- site presence.
Ensure full compliance with legal, statutory, financial, safety, and security requirements, maintaining all documentation, reporting systems, and operational protocols.
Ensure daily housekeeping operations deliver flawless room readiness and brand- standard cleanliness.
Manage departmental budgets responsibly, closely monitoring costs to drive profitability while preserving required service and quality standards.
Maintain clear cross- departmental communication and participate in required meetings and briefings, supporting smooth operations and executing additional duties as assigned by the General Manager.
Review and optimize room amenities, services, products, and pricing to remain relevant, innovative, and aligned with brand standards.

Hold a Bachelor’s degree in Hospitality, Hotel Management, or Business Management, at least five years’ experience in similar operational roles.
Qualified for the Executive Housekeeper role with proven experience in luxury hotel operations and strong performance results.
Possess advanced technical skills, including MS Office (Word, Excel, PowerPoint, Outlook) and hands- on experience with OPERA and other hotel systems.
Maintain a thorough understanding of Six Senses brand standards, guidelines, rules and regulations, facilities, and services.
Demonstrate strong operational knowledge of hotel/resort procedures, including room allocation policies, with excellent command of written and spoken English and understanding of local culture.

Social Insurance on 100% salary
Uniforms and Laundry Service provided
Annual Home Leave ticket support
Relocation allowance to all positions provided
100% salary in 2- month probation
Accommodation provided
7 personal accident enrolled from starting date
Worldwide learning & Career Development with Six Senses & IHG
2,400,000 VND monthly allowance to certain levels provided
Duty Meals and Transportation provided

Cập nhật gần nhất lúc: 2026-01-27 02:10:02