Events Manager - Trưởng Phòng Sự Kiện

REGENT PHÚ QUỐC
Mức lương
Đang cập nhật
Địa điểm làm việc
Phú Quốc, Kiên Giang
Kinh nghiệm yêu cầu
2 - 5 năm kinh nghiệm
Chi tiết tin tuyển dụng

Mô tả công việc

- Conduct pre- event and post- event meetings with clients and catering colleagues to identify improvements to the guest experience
- Drive a great working environment for teams to thrive- linking up departments to create sense of one team
- Conduct banquet and catering facility tours and entertain clients to enhance the guests meeting/banquet experience
- Raise the awareness and reputation of your hotel and the brand locally
- Build long term relationship with planners and hosts to increase loyalty to the brand
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
- Analyze and action against client satisfaction surveys to improve services
- Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing
- Relate to business needs and make sure team prioritizes the things that help our guests get their business done
- Enable quality downtime by providing relevant recommendations that will help host and attendees recharge and relax throughout the day
- Recommend or initiate any HR elated actions where needed
- Complete forecasts, plans, and productivity reports and help prepare the departmental budget and financial plans
- Train colleagues to make sure they deliver with compliance and to the standards we expect
- Offer advice to clients to reduce waste, save energy and have a minimal impact to the environment
- Help create the department’s annual budget and the setting of departmental goals
- At pre- event planning stage consult with meeting planners to optimize all elements of the meeting/ event including space, meeting/break flow, menu and design etc. to improve meeting efficiency
- Other ad- hoc duties – unexpected moments when we have to pull together to get a task done May assist with other duties as assigned by management
- Welcome the group and conduct the 60’ meeting brief prior the start of the meeting/ session
- Negotiate sales prices within booking guidelines
- Arrange agreed details of meeting/ event e.g. room set- ups, staging, lighting
- Ensure guest safety is a priority with minimal interruptions or problems
- Enable high productivity whilst maximizing downtime
- Monitor hotel spend and always look for opportunities to optimize sales whilst minimizing waste
- Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
- Ensure the whole client experience successful and memorable and act as the brand ambassador and key contact throughout their journey
- Interact with outside contacts: guests, vendors, and other contacts as needed
- Promote teamwork and quality service through daily communication and coordination with other departments
- Monitor budget and control expenses with a focus on food, beverage, and labour costs….
* BENEFITS:
- Contract 2 years included probation period
- Insurance as labor law
- Other benefits
- Accommodation, uniform, transportation, and meals are provided
- Relocation, repatriation allowance
- Rest and relaxation, Home leave allowance
- International working environment, join courses of IHG Group
- Service charge as revenue
- Competitive salary
- Healthcare insurance for personal at least 6 months and for the family after working 2 years
- 24/7 accident insurance• At least 14 annual leave, 2 days off per week

Yêu cầu công việc

* Education:
- Bachelor&039;s Degree/higher education qualification/equivalent in hospitality or related field
* Service years in the field: 3+ years total experience in a catering setting or related field
* Service years in supervisor/manager level:
- Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience
* Knowledge and skills:
- A confident communicator with strong interpersonal strong skills
- Position may have additional qualifications per brand standards
* Language: Fluent in English
* Preferred (if required): Business language and tools acumen

Cập nhật gần nhất lúc: 2024-04-03 11:53:00

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REGENT PHÚ QUỐC

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Thông tin chung

Ngành nghề
Tổ chức sự kiện - Quà tặng
Cấp bậc
Quản Lý / Trưởng Phòng
Kinh nghiệm yêu cầu
2 - 5 năm kinh nghiệm
Trình độ yêu cầu
Cử nhân
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
Nhân viên toàn thời gian
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
13/04/2024
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