Education Consultant

Quantity: 02 Consultants
Responsibilities and Duties
Job Overview
Point Avenue is a character development focused Ed- tech company based in Hanoi, Vietnam. We instill “Character First, the Pathway to Excellence” in all that we do and aim to empower the next generation of leaders in Vietnam to transform the world through wisdom, integrity, and compassion. Senior Course Consultants are the backbone of our programs. You are key support personnel whose primary responsibilities lay in being specialists and program subject matter experts within their assigned programs, providing customer relations assistance to parents and students, liaising them with teachers and managers and managing your team to achieve sales goals.
Sales & Enrollment
- Arrange diagnostic tests and meeting with customers.
- Follow- up to convert from potential lead source to meet the pipeline & final sales target.
- Consult of prospective students and their families to offer the suitable course based on customers’ needs, and students’ information.
- Receive customer payments and hand over cash balance and documents to the Accounting Department.
Customer relation management
- Timely communicate with the internal team and make suggestions to improve organization.
- Provide good after sales service to have a high parent/ student referral source.
- Handle customer’s inquiries.
Administration
- Translate and interpret feedback/program information to support teacher teams.
- Arrange class for students.
- Collaborate with teachers to conduct parent teacher conferences.
- Organize and assist in PA exhibitions/workshops and other educational events.
Other tasks assigned by the first- line supervisor.

Age: Under 30
Working schedule:
- 6 days/ week if joining the Summer & Winter camp (day off will be advised later)
- 5 days/ week during regular Fall & Spring term (off Mon and Thur or Tue and Fri)
Working time:
- Spring/Fall:
+ Weekend: 8:30 am to 5:30 pm
+ Weekday: 10:00 am- 7:00 pm
- Summer/Winter: 8:30 am to 5:30 pm
Education:
Bachelor degree from accredited university
Language requirement:
- Fluency in Vietnamese + good in English
- Advance in Korean is preferred
Work experience:
- Open to entry- level candidates.
- At least 1- year experience in sales/customer service. Priority for candidates with experience in the education industry.
Skills and attitude:
- High customer service mindset.
- Strong translation and problem solving skills.
- Experience managing teams and support team member to achieve results
- Ability to work under high pressure and target.
- Well team- player
BENEFITS:
* Tuition remission policy for employee&039;s family members studying at Point Avenue and True North School
* Social insurance contribution based on FULL salary
* 25 days of paid leave each year and 5 days of paid sick leave
* Welcome package for each new team member
* The PREMIUM health insurance package provided by PTI is covered by the company
* International work environment

Chế độ bảo hiểm, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-04-03 11:23:26