E-Commerce Operation

Analyze data, including listing analytics and customer insights, to identify areas for improvement and implement strategies to enhance the customer experience and increase sales.
Other related task to facilitate sales activities effectively.
Utilize industry best practices, emerging technologies, and digital marketing techniques to optimize the e- commerce performance.
Develop and implement comprehensive e- commerce strategies and plans aligned with business objectives to drive online sales growth.
Manage, maintain, and update the e- commerce platform, ensuring a seamless and user- friendly online shopping experience for customers.
Create and manage marketing campaigns to drive traffic and increase conversions.
Develop strong relationships with key partners and stakeholders, including internal and external supporting team, suppliers, vendors, service providers, ...
Manage customer service inquiries promptly and effectively, ensuring high customer satisfaction and resolving issues promptly.
Monitor and respond to customer feedback, reviews, and ratings to maintain a positive brand image and improve customer satisfaction.
Prepare regular reports on the performance of the e- commerce platform, including key metrics, sales trends, customer behavior, and campaign effectiveness.
Monitor and analyze market trends, customer behavior, and competitor activities to identify opportunities for improvement and drive business growth.
Training and developing salesman appropriate with the development strategies.

Proficiency in MS Office and other relevant software applications
Minimum of 2 years of experience in e- commerce management
Comprehensive knowledge of digital marketing strategies and tactics, including SEO, SEM, social media advertising, email marketing, and affiliate marketing.
Good command of English, Chinese is a plus
Ability to work both independently and collaboratively in a cross- functional team environment.
Strong analytical skills and experience with web analytics tools to track and analyze performance metrics.
Proficiency in using e- commerce platforms
Adapt new knowledge, new regulation quickly
Excellent communication, problem- solving, and project management skills.
Be sociable, responsible, honest, careful, and dynamic at work
Bachelor&039;s degree in Marketing, Business Management, or a related field.

Salary: From 12,000,000vnd to 17,000,000vnd
Performance bonus
13rd Bonus
Other benefits as company policy

Cập nhật gần nhất lúc: 2024-05-21 18:15:03