E-comerce Specialist

Ecommerce Platform Operations
Upload new product listings including images, videos, and descriptions.
Set up and manage promotional campaigns on own website, Shopee, TikTok Shop, and Lazada.
Order fulfilment like packing orders where necessary.
Optimize product content to meet platform requirements (e.g., video/image size, keyword use).
Register products for platform- wide campaigns and flash sales.
Performance & Operations Monitoring
Monitor operational health: late shipment rate, fast handover rate, penalties, and appeals.
Respond to customer inquiries, feedback, and chat messages promptly.
Track and report daily metrics like GMV, traffic, conversion rate, and ad performance.
Website Management
Support the setup and maintenance of the brand’s D2C website.
Content & Community
Assist in planning and hosting Shopee Live, TikTok Live, and other livestream sessions to boost sales and customer engagement.
Coordinate livestream schedules, product highlights, and script outlines.
Coordinate with Marketing Executive, creators or agencies when needed.
Review TikTok KOC videos, manage demo content, and set commission structures.
Competitor & Market Insights
Share insights to improve our positioning and offers.
Monitor competitor activities and promotions.

Qualifications:

Fluent in English and Vietnamese.
1–2 years of experience managing official shops on Shopee, Lazada, or TikTok Shop.
Case study submission.
Proactive and willing to grow with the brand.
Basic knowledge of design tools.
Strong attention to detail and ability to track data and KPIs.
Good understanding of ecommerce operations, product content, and customer service.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2025-09-20 14:35:02