Duty Manager

In the absence of the Front Office / Assistant Front Office Manager.
To ensure that all room discrepancy is check and follow- up.
To identify and correct any errors.
To ensure that all room rate, guest data is posted and correct into the hotel property management system.
To account for all rooms related rebates for the day.
To strictly adhere to the established operating expenses and that all costs are controlled.
To assist in the training of Front Office service ensuring that they have the necessary skills to perform their duties with the maximum efficiency.
To participate in the formulation of the annual operating budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the annual operating budget.
To assist in effective payroll control through a flexible work force maximizing utilization of part time employees and close cooperation with another department in the hotel.
To obtain and account for the correct room revenue.
To ensure that guest history is maintained accurately and up- to- date.

Strong interpersonal skills
Excellent command of the English language
Ability to express effective, clear and concise written and verbal communication
At least 2 years of hands- on experience in a similar position.
Must be able to handle difficult situations with tact and high diplomacy
Strong sense of urgency, able to prioritize and delegate tasks
Strong sense of commitment and of unquestionable integrity

Attractive Salary and Benefit Package
- Joining training courses
- Dynamic, professional & open minded working environment
- 5 working days/week
- Full social Insurance (from probation period)
- Supporting shift meals at star canteen
- Competitive salary, benefits and bonus.

Cập nhật gần nhất lúc: 2025-10-29 20:00:05