(DISTRICT 9) - CUSTOMER SERVICES AGENTS (APP TRAVEL)

JOB DESCRIPTIONS:
- Working Time: 24/7, 2 day off per week, arrange by team leaders
- Ensuring a high level of customer service and a positive guest experience
- Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint, ...
- Providing accurate, valid, and complete information by using the right tools, methods, and processes.
REQUIREMENTS:
- Ability to take ownership and solve problems
- Ability to adapt and work well under pressure in a fast- paced environment
- Minimum high school diploma or equivalent
- Fluency in English (Speaking, listening, writing, and reading)- working 100% English.
- At least 6 months in Customer Service role
- Positive and resilient attitude
BENEFITS:
- Global training program
- 13th pay salary
- Monthly KPI incentive: 900.000 – 1.200.000vnd
- Base salary: 7.500.000vnd/month
- Meal Allowance: 500.000vnd/month
- 14 Annual leave per year
- 100% English Environment
- Complexity allowance: 1.000.000vnd/month (applied after 2 probationary months)
- Annual review
- Computer provided

Cập nhật gần nhất lúc: 2025-08-29 05:55:03